Jamie Maria Marks
Rotorua,BOP
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training.
Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
16
16
years of professional experience
Work History
Futherworks Stacking Team Leader
EastPack - Quarry Rd
01.2023 - 07.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Field Worker Team Leader
PinPoint Logistics
11.2022 - 01.2023
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Participated in cross-functional team-building activities.
- Examined [Type] specimens to identify diseases, environmental impacts and harm from manmade chemicals.
- Documented findings and results from [Type] research with robust reports incorporating both text and visual data representations.
- Measured, weighed and tracked ingredients used in [Type] laboratory.
- Skilled at working independently and collaboratively in a team environment.
Local Market Stacker
EastPack - Collins Lane
06.2022 - 11.2022
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Maintained effective team member communication.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Packing Team Leader
EastPack - Collins Lane
02.2019 - 07.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Nursery Hand in the Lab
Doing Good Network
04.2018 - 01.2019
- Unloaded plants and nursery items from delivery trucks.
- Inspected plants to identify for signs of disease or infestation and address problems early.
- Water, pruned and groomed plants and trees to maintain health and attractiveness.
- Answered questions and provided information regarding plants and care to help customers make informed decisions.
- Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
Calf Rearer
Tuaropaki Farming Trust
04.2013 - 03.2018
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Examined animals for signs of sickness and overall herd health.
- Observed animals and notified supervisor of signs of illness.
- Rotated animals between grazing areas to provide enough access to food.
- Oversaw feeding, watering and health monitoring of [Type] stock, prioritizing health and wellness.
- Led daily exercises for [Number]+ animals and leveraged opportunities to assess behaviors and correct problems early.
- Maintained growth, feeding, production, and cost records for [Type] livestock.
- Dipped or bathed animals with appropriate applications to control parasites.
Cafe Manager
Auntie Annies Cafe
02.2007 - 01.2013
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Secured daily cash by verifying totals and making nightly deposits.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Forecasted demand and scheduled employees effectively to handle coverage needs.
- Negotiated contracts with suppliers to secure competitive prices for products.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Certificate IV - Business Administration
Toi Ohomai Institute of Technology
Mokoia, NZ12.2014
Certificate III - Business Administration
Toi Ohomai Institute of Technology
Mokoia, NZ07.2014
Certificate III - Computing
Practical Education
Palmerston North, NZ08.2007
Skills
- Safety Processes
- Work Planning and Prioritization
- Safety
- Leading Team Meetings
- Overseeing Daily Activities
- Teamwork and Collaboration
- Job Assignments
- Complex Problem-Solving
- SOP Adherence
- Conflict Resolution
- Giving Constructive Feedback
- Attention to Detail
- Performance Improvement
- Effective Customer Service
- People Management
- Leadership
- Leading Employees
- Continuous Professional Improvement
Timeline
Futherworks Stacking Team Leader
EastPack - Quarry Rd
01.2023 - 07.2023
Field Worker Team Leader
PinPoint Logistics
11.2022 - 01.2023
Local Market Stacker
EastPack - Collins Lane
06.2022 - 11.2022
Packing Team Leader
EastPack - Collins Lane
02.2019 - 07.2022
Nursery Hand in the Lab
Doing Good Network
04.2018 - 01.2019
Calf Rearer
Tuaropaki Farming Trust
04.2013 - 03.2018
Cafe Manager
Auntie Annies Cafe
02.2007 - 01.2013
Certificate IV - Business Administration
Toi Ohomai Institute of Technology
Certificate III - Business Administration
Toi Ohomai Institute of Technology
Certificate III - Computing
Practical Education
Similar Profiles
Cheylin Areana Williams DinsdaleCheylin Areana Williams Dinsdale
EDI Analyst at EastPack - Quarry RdEDI Analyst at EastPack - Quarry Rd
Te Whawhaoterangi WilliamsTe Whawhaoterangi Williams
Data Administrator at EastPack - Quarry RdData Administrator at EastPack - Quarry Rd
Sukhraj KaurSukhraj Kaur
Filler Operator at EastPack - Quarry RdFiller Operator at EastPack - Quarry Rd