Night Shift Manager
- In charge of site ops during night
- Implementing operational excellence initiatives
- Creating clear and concise business strategies that team understands and can execute
- Hiring and training and resolving staff issue.
- Building and improving team culture
- Managing Health and Safety, 4 years of 0 LTIs with teams managed.
- Managing room and staff compliance to adhere to MPI standards
- Collaborating and implementing improvement initiatives with cross departmental teams.
- Prepared materials for following shift.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Cooperated with coworkers to improve processes.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Delegated tasks and oversaw performance to accomplish all required objectives.
- Walked around facility frequently to check activities.
- Maintained premises security for personnel safety and loss prevention.
- Trained back-up associates and led crew members in managing operations.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Organized shift meetings to communicate and resolve issues for night operations.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Mentored team members to enhance professional development and accountability in workplace.
- Improved staffing during busy periods by creating employee schedules and monitoring Overtime and Temporary staff usage.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Ran nightly reports closing out various accounts and detailing daily activities
- Delegated tasks and oversaw performance to accomplish all required objectives
- Walked around facility frequently to check activities
- Maintained premises security for personnel safety and loss prevention
- Organized shift meetings to communicate and resolve issues for night operations
- Coached crew members to optimize performance and motivate toward more efficient work
- Supervised employees and oversaw quality compliance with company standards for food and services
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member
- Prepared materials for following shift
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities