Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jamuna Manimaran

EXPERIENCE IN MARKETING, CUSTOMER SERVICE AND FINANCE
Auk,WKO

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
years of professional experience
4
Languages

Work History

RG ASIA Trading
Penang , Malaysia

Finance Manager
03.2021 - 06.2023

Job overview

  • Executed vendor setup and payment, administration of bank accounts and account reconciliations.
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Created organizational structures to improve accounting and finance functions.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.

ADS Engineer
Penang , Malaysia

Customer Service Representative
03.2020 - 02.2021

Job overview

  • Updated account information to maintain customer records.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

AIESEC
Dunedin, OTA

Vice President- Talent Management
06.2017 - 06.2018

Job overview

  • Identified opportunities to improve business process flows and productivity.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Established performance goals for department and provided methods for reaching milestones.
  • Increased company growth through collaboration with sales and marketing departments.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Evaluated product development strategies and prepared alternative approaches to goal achievement.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Led development of strategic marketing plans to raise awareness and drive sales growth.
  • Established performance goals for department and outlined processes for achievement.
  • Initiated strategy to drive company growth and increase market share and profitability.

Education

INTI INTERNATIONAL COLLEGE AND UNIVERSITIES
PENANG, MALAYSIA

Bachelor of Science from Psychology
04.2001

University Overview

University of Otago
Dunedin, NZ

Bachelor of Science from PSYCHOLOGY
04.2001

University Overview

Skills

Human resources knowledge

undefined

Timeline

Finance Manager
RG ASIA Trading
03.2021 - 06.2023
Customer Service Representative
ADS Engineer
03.2020 - 02.2021
Vice President- Talent Management
AIESEC
06.2017 - 06.2018
INTI INTERNATIONAL COLLEGE AND UNIVERSITIES
Bachelor of Science from Psychology
04.2001
University of Otago
Bachelor of Science from PSYCHOLOGY
04.2001
Jamuna ManimaranEXPERIENCE IN MARKETING, CUSTOMER SERVICE AND FINANCE