Jan Hamilton

• Product Owner for the continuous delivery following ACCs transformation programme
• Owned and prioritized product backlog.
• Attended Agile ceremonies, demos and production proving activities.
• Liaised with product team and development team to help break down requirements.
• Interacted with internal stakeholders as voice of customer.
• Broke project into epics and implementable user stories.
• Allocated and approved team resource usage.
• Closely collaborated with project members to identify and quickly address problems.
• Produced reports and updated customers and senior leaders on progress and roadblocks.

• Product Owner Next Generation Case Management transformation project at ACC, 4 yr waterfall project rolled out to 2500 internal employees.
• Oversaw entire product deployments from vision and creation to rollout and delivery.
• Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
• Owned and prioritized product backlog.
• Suggested enhancements to product design that would improve user experience.
• Brainstormed with peers and other members of design team to determine enhancements and product features.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Proved successful working within tight deadlines and fast-paced atmosphere.

Started at ACC in March 2002 and held a number of roles in the front line related to claims managed for injured people