JANE BINOKA
Lower Hutt
Summary
Friendly, reliable, and customer focused professional with 5+ years of experience across retail, fast food, and customer service roles. Known for outstanding communication, punctuality, and the ability to work efficiently in fast paced environments. Quickly adapts to new tasks, thrives in team settings and consistently delivers high quality service. Seeking part-time work where strong customer service and teamwork skills are valued. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organisational goals.
Overview
7
7
years of professional experience
Work History
Team Member
KFC
Te Puke
05.2022 - 09.2022
- Delivered friendly and efficient customer service during peak hours.
- Worked collaboratively with team members to meet daily targets and ensure smooth store operations.
- Maintained cleanliness, food safety, and high-quality service standards.
- Adapted quickly to new roles including front counter, drive-thru, and food preparation.
Retail Assistant
Countdown
Levin & Waikanae
01.2020 - 04.2022
- Assisted customers with inquiries, product locations, and general support.
- Managed stock, restocking shelves, and maintaining store presentation.
- Practised strong teamwork by coordinating break times and tasks effectively.
- Demonstrated punctuality and reliability, supporting store operations and busy shifts.
Crew Member
McDonald's
Porirua
10.2016 - 12.2017
- Provided excellent customer service in a fast-paced environment.
- Operated POS systems and handled customer orders efficiently.
- Contributed to a positive team culture while ensuring order accuracy and speed.
Library Assistant
Whitireia Library
Porirua
01.2016 - 01.2017
- Assisted with book returns, shelving, and customer inquiries.
- Supported students with locating resources and accessing library services.
- Developed strong communication and organisation skills.
Education
Bachelor of Arts (BA) - International Relations, Political Science
Victoria University of Wellington
01.2022
NCEA Level 1-3 Merit Endorsement -
Tawa College
01.2017
Skills
- Effective customer support
- Cash management and POS operation
- Adaptability in dynamic settings
- Effective team collaboration
- Strong verbal communication
- Proficient in meeting deadlines
- Diligent and proactive
- Rapidly adjusts to change
- Essential software skills
Accomplishments
Deans' Merit Award, 2016, Recognised for outstanding commitment, leadership, and positive contribution at Tawa College.
References
References available upon request.
Timeline
Team Member
KFC
05.2022 - 09.2022
Retail Assistant
Countdown
01.2020 - 04.2022
Crew Member
McDonald's
10.2016 - 12.2017
Library Assistant
Whitireia Library
01.2016 - 01.2017
Bachelor of Arts (BA) - International Relations, Political Science
Victoria University of Wellington
NCEA Level 1-3 Merit Endorsement -
Tawa College