Jane Campbell
Lake Hayes Estate,Queenstown
Overview
12
12
years of professional experience
Work History
Aviation Security Officer
AvSec
Queenstown, Otago
10.2016 - Current
- Ensured compliance with Aviation security legislation and regulations to perform the duties of an Aviation Security Officer.
- Interacted with passengers regarding security rules and regulations at the Screening Point and during check in.
- Reported suspicious behaviour and violations of regulations to the appropriate people.
- Maintained detailed records of all security related incidents.
- Engaged with customers when necessary in order to resolve complaints or provide information.
- Monitored CCTV footage in order to detect any unusual behavior or activities.
- Trained new staff members on aviation security protocols, procedures, and equipment usage.
- Interactions are completed in a firm, fair and polite manner.
School Administrator
New Zealand Customs Service
Queenstown, Otago
02.2016 - 10.2016
- Created and maintained student databases, records, and files.
- Facilitated communication between administrators, teachers, parents, and students.
- Performed administrative duties such as filing paperwork or responding to emails.
Customs and Border Protection Officer
New Zealand Service
Queenstown, Otago
10.2011 - 01.2016
- Adhered to New Zealand Customs Service protocols, procedures and legislation for inbound and outbound passengers.
- Ensured all passengers arriving into New Zealand were here for legitimate reasons.
- Used the Immigration powers given to Customs Officers to interview travelers to determine their eligibility for entry into the country.
- Assessed all travel documentation to make sure it was valid.
- Prepared reports and other documents.
- Collaborated with other government agencies to monitor travel of passengers.
- Performed inspections of arriving and departing passengers baggage to detect prohibited or restricted items.
Skills
- Adaptability to changing situations and the ability to implement them efficiently and effectively to solve a problem all within a timely manner
- Able to meet deadlines and prioritise, working towards an outcome whether it be alone or as part of a team environment
- Change style of communication to adapt to the people around me
- The capability to observe non verbal cues to help me navigate situations
References
Brian Fitzgerald
Operations Manager AvSec Queenstown
Brian.Fitzgerald@avsec.govt.nz
+64 27 333 2068
Ben Olive
Operations Manager AvSec Queenstown
Ben.Olive@avsec.govt.nz
+64 27 208 0393
Timeline
Aviation Security Officer
AvSec
10.2016 - Current
School Administrator
New Zealand Customs Service
02.2016 - 10.2016
Customs and Border Protection Officer
New Zealand Service
10.2011 - 01.2016