Jane Craigie-Read
Dunedin,OTA
Summary
I am a highly motivated, energetic person, who enjoys challenges and working as part of a team with a proven track record in customer services and administration.
I have excellent communication and time management skills as well as a keen eye for detail.
I have a sense of humour and personality which allows me to put myself and others at ease and helps create a good working environment.
Overview
17
17
years of professional experience
Work History
Marketing Assistant
Dunedin City Council
06.2018 - Current
Part time assistant to the busy Marketing and Design team at Dunedin City Council.
Daily tasks include:
- Logging of all design and marketing work and projects
- Key contact for internal customers and external contractors
- Assisting with distribution of collateral and branded equipment
- Raising purchase orders and receipting invoices
- Online purchasing and credit card reconciliation
- Listing of Council related events online, including ticket set up.
Policy Support Assistant
Dunedin City Council
06.2013 - 05.2018
Administration duties for Policy Analyst team.
Duties included:
- Day to day admin requirements for team leaders
- Calendar bookings
- Meeting set ups and minute taking
- Webinar set ups
- Proof reading/preparing Annual and Long Term Plan documents
- Public engagement and consultation set up and delivery.
Customer Services Officer
Dunedin City Council
06.2007 - 05.2013
Customer Services role, daily duties included:
- Call centre operator, answering public enquiries via phone on multiple lines/ agencies with aim of first call resolution
- Face to face customer services, including payments and cash handling/ end of day reconciliation
- Parking infringement administration, answering customers' parking explanation letters.
Education
Bachelor of Arts - Film And Media Studies/Communications
University of Otago
Dunedin, NZ12.2004
High School Diploma -
The Taieri High School
Mosgiel, NZ12.2001
Skills
- Proficient in Microsoft Office Suite including Outlook, Trello, Approval Plus Finance and Google Docs
- Customer Service
- Event Coordination and scheduling
- Digital Marketing
- Document Proofreading
- Calendar Management
Hobbies
- Singing
- Musical Theatre
- Reading
- Recreational walking and exercise
Timeline
Marketing Assistant
Dunedin City Council
06.2018 - Current
Policy Support Assistant
Dunedin City Council
06.2013 - 05.2018
Customer Services Officer
Dunedin City Council
06.2007 - 05.2013
Bachelor of Arts - Film And Media Studies/Communications
University of Otago
High School Diploma -
The Taieri High School
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