JANE LATU
Papatoetoe,Auckland
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance skills and abilities while contributing to the company growth.
Overview
10
10
years of professional experience
Work History
Food and Beverage Attendant
Emirates Leisure Retail
09.2022 - 08.2025
- Taking orders and serving customers
- Cash handling
- Clearing tables and making sure workplace and restaurant are both tidy
- Barista - Making coffees/teas
- Bartending - Making and serving alcoholic beverages
- Handling deliveries and getting stock
Operations Assistant
Naumi Hotel
02.2021 - 09.2022
- Handling Food and Beverages
- Catering to guests needs
- Project team/hotel renovations - painting, gardening, planting, stripping rooms and putting in new furniture, mowing lawns, etc
- Barista - Making coffees/teas
- Bartending - Making and serving alcoholic beverages
- Restaurant - Seating guests, Taking orders, serving Meals and drinks, clean and reset tables and taking guests payments.
Receptionist and Junior Assistant
Puhinui Medical Centre
06.2020 - 11.2020
- Answering the phone and scheduling appointments.
- Checking the patient's blood pressure, weight, temperature, sugar, etc.
- Cash Handling and Eftpos.
On-call
LSG Sky Chefs, Auckland Airport
01.2020 - 06.2020
- Making and packing meals into trolleys for airline companies, e.g Air Newzealand
- Handling laundry and the dishwasher.
Check-in agent
Renaissance Tours
Princess Wharf
02.2017 - 05.2018
- Greeting Passengers
- Handling passports, visas, boarding passes, key cards, photos.
- Escorting passengers to gates.
Customer assistant
The Warehouse
Manukau
08.2015 - 10.2016
- Restocking clothes, groceries, footwear, entertainment products and other merchandises
- Customer assistant, price labeler and RF/Ipod scanner
- Cashier, handling cash and eftpos
Education
National certificate in travel and Airline Industry Level 3 - LEVEL 3, One day Go Rentals module and assessment, New Zealand Certificate in Tourism with strands in Tourism and travel, and Aviation
New Zealand School of Tourism
Auckland Airport11.2017
NCEA LEVEL 1 - NCEA LEVEL 1, NCEA LEVEL 2
Papatoetoe High School
Papatoetoe11.2016
National Certificate tourism, Airline and flight attendant - LEVEL 4, New Zealand certificate in Tourism, Callista Hospitality
New Zealand School of Tourism
Auckland AirportSkills
- Customer service
- Customer engagement
- Communication
- Teamwork
- Organization
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Reception service
- Flexible schedule
- Payment processing
- Hospitality management
- Stock replenishment
References
- Loretta Marrie Ibe, 029 127 1711, thycallmelow@gmail.com
- Pawan Sohi, 020 4141 7363
Personal Information
Date of Birth: 02/06/98
Timeline
Food and Beverage Attendant
Emirates Leisure Retail
09.2022 - 08.2025
Operations Assistant
Naumi Hotel
02.2021 - 09.2022
Receptionist and Junior Assistant
Puhinui Medical Centre
06.2020 - 11.2020
On-call
LSG Sky Chefs, Auckland Airport
01.2020 - 06.2020
Check-in agent
Renaissance Tours
02.2017 - 05.2018
Customer assistant
The Warehouse
08.2015 - 10.2016
National certificate in travel and Airline Industry Level 3 - LEVEL 3, One day Go Rentals module and assessment, New Zealand Certificate in Tourism with strands in Tourism and travel, and Aviation
New Zealand School of Tourism
NCEA LEVEL 1 - NCEA LEVEL 1, NCEA LEVEL 2
Papatoetoe High School
National Certificate tourism, Airline and flight attendant - LEVEL 4, New Zealand certificate in Tourism, Callista Hospitality
New Zealand School of Tourism