Jane Mather-Rose

Manage office logistics by scheduling appointments

Maintaining files

Collecting payment, invoicing companies banking, bank reconciliation

Schedule appointments for the Doctor and Nurses via desktop calendar software

Answering the phone with callers while being enthusiastically and helpful

Carefully taking phone messages and relay them to appropriate personnel

Continually maintain and improve the company's reputation and positive image

• Maintained a clean, organized, and professional office environment to support maximum productivity.
• Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
• Provided exceptional customer service by addressing client inquiries promptly and professionally.
• Accounts payable/receivable, cash handling, banking
• Logistics, dispatch
• Stock control
• PA to Branch Manger

• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Closed out cash register and prepared cashier report at close of business.
• Health & Safety representative
• Coordination of staff rosters
• Stock control
• Equipment maintenance
• TAB operation, Pokie Manchines
• Problem gambling monitoring
• Business development, Customer services

• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
• Brand representation, sales and distribution, market growth, quotations, complaint procseeing.
• Call Centre Manager: Managing telesales team,Customer services, Liaison with suppliers, generation of weekly reports, staff training.
• Telesales Developer: Customer base management, customer services, focus on product quality and operational efficiency, information analysis

• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Stock control
• Merchandising
• Customer services
• Staff training
• Payroll, cash handling, banking