Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jane Spearman

Tauranga

Summary

I am a Confident and effective communicator, able to successfully interact with a wide variety of people.

Enthusiastic and energetic with creative flair and an ability to think on my feet.

I am self motivated with the ability to motivate others and a co-operative and supportive team member and leader.

Goal orientated with proven skills in customer service and teambuilding abilities.

Overview

21
21
years of professional experience

Work History

Owner / Operator of Private Avocado Orchard

Self

Retail Sales Consultant

Wendys Boutique
01.2020 - Current
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Exceeded sales goals by utilizing exemplary customer service skills.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Supported store management by completing administrative tasks such as scheduling, payroll processing, and reporting accurately and efficiently.
  • Participated in promotional events to engage potential customers and showcase store offerings.
  • Trained and supervised new employees.
  • Managed inventory levels, ensuring optimal stock availability and minimal waste.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Assisted customers with product selection based on individual needs and preferences.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed strong relationships with clients, leading to repeat business and increased referrals.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Streamlined store processes for improved efficiency and smoother day-to-day operations.

Center Manager

Fashion Island
05.2006 - 03.2012
  • Ensured compliance with all relevant regulations, maintaining a safe and secure environment for retailers and customers alike.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Devised and deployed successful marketing strategies.
  • Monitored financial performance indicators regularly to make informed decisions regarding budgeting adjustments or investments in new resources as needed.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Maintained accurate records of all transactions at the Center, ensuring transparency in financial reporting.
  • Managed work and performance Assistant Canter Manager.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Reported issues to higher management with great detail.
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Prepared annual budgets with controls to prevent overages.
  • Initiated new marketing campaigns that effectively raised brand awareness, attracting more customers to the Center.
  • Coordinated events and promotions at the Center, generating increased foot traffic and sales revenue through targeted marketing efforts.
  • Gained strong leadership skills by managing projects from start to finish.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.

Property Management Administrator

LJ Hooker Real Estate
03.2003 - 01.2006
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained strong relationships with service companies, enabling prompt resolution of service issues.
  • Negotiated favourable lease terms with prospective tenants to maximize revenue potential.
  • Managed day-to-day financial transactions including rent collection, deposits, expense tracking, reconciliations, monthly statements preparation and reporting to owners/landlords.
  • Carried out regular property inspections.
  • Maintained excellent communication between Landlord and Tenant.

Education

No Degree -

Cromwell College
Cromwell, NZ
12.1980

Skills

  • Customer Relations
  • Teamwork and Collaboration
  • Attention to Detail
  • Professional and Courteous
  • Schedule Management
  • Budget Administration
  • Task Prioritization
  • Calm Under Pressure
  • Staff Training and Development
  • Administration and Reporting
  • Business Administration
  • Interpersonal Relations
  • Marketing
  • Customer Service
  • Very high standards of store and personal presentation

Timeline

Retail Sales Consultant

Wendys Boutique
01.2020 - Current

Center Manager

Fashion Island
05.2006 - 03.2012

Property Management Administrator

LJ Hooker Real Estate
03.2003 - 01.2006

Owner / Operator of Private Avocado Orchard

Self

No Degree -

Cromwell College

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Jane Spearman