Janelle Heron
Lower Hutt
Summary
With over 10 years of experience in various business support positions, I have developed a strong foundation in providing exceptional customer service and managing accounts and statistical data. My expertise extends to improving administrative processes, ensuring efficiency and productivity. I am proficient in Microsoft Office Suite (Word, Excel, PowerPoint), database management, and data entry and can possess technical skills necessary to excel in this role. Experience working in a confidential environment and handling sensitive information has honed ability to maintain discretion and professionalism.
Overview
17
17
years of professional experience
Work History
Office Manager
Black Sheep Construction Ltd
06.2020 - Current
- Company Overview: Building Dreams since 2006
- Accounts Payable/Receivables
- Payroll and timesheet management
- Invoicing and debtors
- Vendor queries
- Tool register admin
- Loading and unloading of trucks, vehicles
- Site safe safety administration
Centre Administrator
Best Start Educare
08.2018 - Current
- Company Overview: A quality education and care centre
- First point of contact for parents entering the centre
- New enrolments and booking changes
- Invoicing and debtors
- Customer queries
- Ordering of centre supplies, stationary, hygiene products, arts & crafts
- Back up reliever when needed
Accounts & Financial Services Administrator
CablePrice (NZ) Ltd
02.2015 - 06.2016
- Company Overview: ensuring you're powered to succeed! With a nationwide network of branches, dealers and service centres, CablePrice offers unsurpassed experience in the transport, rural contracting, construction, forestry, mining, and drilling industries. CablePrice (NZ) Limited dates back to 1951 when two companies, A & G Price and William Cable Ltd merged their merchandising interests
- Daily bank reconciliation, local & foreign exchange
- Direct credit payments to overseas vendors
- Credit card reconciliation
- Accounts receivable functions
- Customer queries
- General Ledger reconciliations
- Back up reception duties where necessary
Accounts Payable Officer
CablePrice (NZ) Ltd
11.2011 - 02.2015
- Vendor statement reconciliations
- Petty cash management
- Direct credit payments to vendors
- Electronic document management system administrator
- Vendor queries
- General Ledger reconciliations
- Back up reception duties where necessary
Branch Administrator
CablePrice (NZ) Ltd
06.2011 - 09.2011
- Customer service
- Banking, petty cash reconciliation, imprest account reconciliation
- Data entry
- Processing of invoices & credit notes
- General office functions e.g couriers, inward/outward mail, filing & laminating
- Maintaining service supplier relationships e.g customers, vendors, outwork suppliers
- Ensuring Health & Safety procedures are followed throughout the commercial workshop
Receptionist
CablePrice (NZ) Ltd
04.2008 - 06.2011
- Organising Travel & Accommodation requests
- Answering the phones through the main switchboard
- Processing of invoices & credits
- General office functions e.g couriers, inward/outward mail, filing & laminating
Education
Certificate in Accounts Administration and Payroll -
The Career Academy
03.2020
Travel & Tourism course -
Weltec Petone
01.2006
Hutt Valley High School
Lower Hutt, Wellington01.2006
Skills
- Customer Relations
- Office Administration
- Effective Time Management
- Administrative Support
Education
NCEA Level One & Two, 2005 - 2006, Retail, Travel & Tourism, English, Drama, Mathematics, Science, 12/22, Site Safe Safety Planning Course, 03/20, Certificate in Accounts Administration and Payroll through The Career Academy, 2008, Attended Kiwi Host professional telephone skills workshop, 2006, Attended Weltec Petone: Travel & Tourism course, 2002/2006, Hutt Valley High School, Lower Hutt, Wellington
Hobbies and Interests
- I enjoy spending time with my family outdoors with our caravan and motorbikes.
- Socialising with friends and playing indoor netball.
Summary Of Key Skills And Experience
- 8+ years' experience in business support positions
- Extensive customer service experience
- Accounts and statistical data management
- Administrative process improvements
- Computer Skills - Microsoft Office Suite: Word, Excel and PowerPoint; database management; data entry
- NCEA Level 1 and 2
- Experience working in a confidential environment and with sensitive information
Timeline
Office Manager
Black Sheep Construction Ltd
06.2020 - Current
Centre Administrator
Best Start Educare
08.2018 - Current
Accounts & Financial Services Administrator
CablePrice (NZ) Ltd
02.2015 - 06.2016
Accounts Payable Officer
CablePrice (NZ) Ltd
11.2011 - 02.2015
Branch Administrator
CablePrice (NZ) Ltd
06.2011 - 09.2011
Receptionist
CablePrice (NZ) Ltd
04.2008 - 06.2011
Travel & Tourism course -
Weltec Petone
Hutt Valley High School
Certificate in Accounts Administration and Payroll -
The Career Academy
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