Dynamic and dependable professional with a strong background in food service and customer care, honed at Bakehouse on Bond. Expert in sandwich preparation and food handling, consistently enhancing guest satisfaction through effective communication and teamwork. Proven ability to maintain cleanliness and organization, contributing to a welcoming environment and optimizing workflow during peak hours.
Hi, I’m
janelle sinclair
Dunedin,HKB
Summary
Overview
10
years of professional experience
1
Certification
Work History
Bakehouse on Bond
Sandwich Maker
04.2019 - Current
Job overview
- Maintained clean and organized workstations throughout shifts.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
On the Spot Otematata
Shop Assistant
04.2017 - 04.2019
Job overview
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Improved store layout by organizing merchandise according to season and trends, enhancing customer shopping experience.
Valley Lodge
Housekeeping Cleaner
04.2015 - 04.2017
Job overview
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
Education
Logan Park High School Dunedin, OTA
University Overview
Skills
- Cleanliness
- Effective multi-tasking
- Safe food handling
- Cash handling
- Temperature monitoring
- Cash register operation
- Waste reduction
- Product presentation
- Portion control
- Cleaning and organization
- Dependable and honest
- Guest service
- Food preparation
- Sanitation procedures
- Task prioritization
- Concise time-management
- Food storage
- Quality control
- Food service standards
- Allergen awareness
- Food rotation
- Sandwich preparation
- Sandwich artistry
- Personal hygiene
- Restocking supplies
- Food handling and sanitization
- Hospitality and accommodation
- Sandwich assembly
- Equipment cleaning
- Quality control measures
- Willingness to learn
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Money handling
- Phone and online order processing
- Adaptability and flexibility
Certification
167 and 168 food safety
Timeline
Sandwich Maker
Bakehouse on Bond
04.2019 - Current
Shop Assistant
On the Spot Otematata
04.2017 - 04.2019
Housekeeping Cleaner
Valley Lodge
04.2015 - 04.2017
Logan Park High School
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