Summary
Work History
Education
Skills
Timeline
Generic

Janelle Jones Catalan

Henderson,Auckland

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Upbeat, customer-focused Sales Associate with 1 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Work History

Babysitter (part time)

07.2019 - 12.2019
  • Looking after the kids that aged from 4 to 10

Car Parking Attendant (casual)

07.2019 - 11.2019
  • Assisting the cars to find a carpark in the building, as well as guiding the people to their designated events.

Kiwi Fruit (casual)

  • Thinning kiwifruit from 8am to 6pm for 5 days

KFC Bayfair Mall (part time)

  • My position Is FOH team member ensuring that I’m giving my 100% customer service therefore offering and suggesting what’s our promotion, preparing their food properly that the customer will get the best service
  • As I work my best, I got promoted to be a shift supervisor
  • I got to manage the shifts helping the staff on a rush hour help with solving problems.

KFC Lincoln Rd (Full Time)

Restuarant
10.2023 - Current
  • I transfer from another branch KFC Lincoln Rd as I worked Part time, As a team member and shift supervisor.
  • As I work through I got promoted as Assistant Restaurant Manager.

Stirling Sports (casual)

  • I worked as a sales assistant, I am dedicated to give my best customers service as I acknowledge the customers as soon as they come in
  • Helping the customer with the product they are getting, as well giving recommendations
  • I helped with the stocks, organizing the store.

Education

Year 12 - Year 13 -

Otumoetai Collage
01.2021

Grade 7, Public Relation Officer -

Ridgewood school of Caloocan (Philippines)
01.2016

Hairdresser

Cut Above
Tauranga
03.2022 - 10.2024

Skills

  • Willing to listen and learn
  • Kitchen Experience
  • Retail
  • Self – motivated
  • Hard working
  • Customer service
  • Problem Solving
  • Food Service
  • Customer Focused
  • Hospitably
  • Discipline Understanding

Timeline

KFC Lincoln Rd (Full Time)

Restuarant
10.2023 - Current

Hairdresser

Cut Above
03.2022 - 10.2024

Babysitter (part time)

07.2019 - 12.2019

Car Parking Attendant (casual)

07.2019 - 11.2019

Kiwi Fruit (casual)

KFC Bayfair Mall (part time)

Stirling Sports (casual)

Year 12 - Year 13 -

Otumoetai Collage

Grade 7, Public Relation Officer -

Ridgewood school of Caloocan (Philippines)
Janelle Jones Catalan