Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janette McAuliffe

Napier ,HKB

Summary

Proven track record in enhancing delivery efficiency and customer satisfaction, notably with Booths Transport. Skilled in GPS route planning and problem-solving, I excel in maintaining safety standards and fostering strong client relationships. Achieved a significant reduction in delivery times by optimizing routes, demonstrating dependability and a keen attention to detail.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Class 5 Metro Driver

Booths Transport
04.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Minimized liability by consistently following road rules when driving.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Reduced delivery times with careful planning and route optimization.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.

Concrete Mixer Driver

Holcim Concrete
11.2022 - 04.2024
  • Demonstrated professionalism through exceptional driving skills, maintaining a clean driving record throughout employment tenure.
  • Expertly navigated tight spaces while maneuvering a loaded concrete mixer truck, ensuring damage-free deliveries every time.
  • Mapped and followed routes with GPS in alignment with strict timeframes.
  • Prevented material loss by monitoring concrete consistency during transport, adjusting water levels as needed.
  • Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
  • Increased equipment lifespan by performing routine cleaning and preventative maintenance on the concrete mixer truck.
  • Collaborated with dispatchers, ensuring punctual deliveries and optimal route planning for increased productivity.
  • Streamlined loading processes at plants by efficiently positioning mixer trucks under plant chutes for accurate material batching.
  • Promoted a safe work environment by adhering to OSHA regulations and company safety policies during all tasks.
  • Contributed to a positive work culture by fostering strong relationships with both internal and external stakeholders, promoting teamwork and collaboration.
  • Supported project timelines by quickly adapting to schedule changes or unexpected delays in realtime.
  • Maintained safety standards by conducting regular inspections and maintenance on the concrete mixer truck.
  • Enhanced customer satisfaction by promptly delivering high-quality concrete mixtures to construction sites.
  • Ensured proper documentation of delivery tickets, reporting any discrepancies or issues immediately to management.
  • Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
  • Inspect vehicles before and after use and troubleshot issues.
  • Valid State driver's license
  • Assisted in job site preparation, effectively coordinating with construction teams for seamless operations.
  • Addressed complaints from customers in collaboration with managers and supervisors to maintain satisfaction.
  • Maximized workplace efficiency by cross-training in various roles as needed, including operating other heavy machinery on construction sites.
  • Reduced waste and optimized resources by accurately adjusting concrete mixtures according to client requirements.
  • Truck maintenance
  • Trained new drivers on basic tasks and company safety regulations.
  • Maintained clean and functioning agitator truck.
  • Maintained safety and efficiency with proper handling of tools, equipment and product.
  • Worked with production manager in timely delivery of concrete to key clients.
  • Improved project efficiency by accurately calculating and measuring concrete quantities for each job site.
  • Followed safe vehicle operations procedures to protect team members and equipment from damage.
  • Commercial truck inspections
  • Equipment safety
  • Power tool safety
  • Mitigated potential hazards or traffic delays through proactive communication with local authorities when necessary during large-scale projects.
  • Completed timely deliveries even in challenging weather conditions or difficult job site terrain, showcasing adaptability and problem-solving abilities.
  • Provided excellent customer service, addressing concerns or questions regarding the concrete mixture or delivery process.
  • Contributed to team success through effective communication and collaboration with coworkers, supervisors, and clients.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Used equipment such as Type and Type to process excess materials and support recycling efforts.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
  • Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Drove equipment from one site to another to deliver tools and complete jobs.

Class 2 Driver and Packer and Delivering Food

Service Foods
05.2022 - 11.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Reduced delivery times with careful planning and route optimization.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
  • Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
  • Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
  • Assisted in inventory management, conducting regular counts and reporting discrepancies.
  • Expedited order processing by prioritizing tasks according to shipping deadlines.
  • Adapted to various packing requirements for different products, maintaining high versatility.
  • Contributed ideas for process improvements during team meetings, some of which were implemented.
  • Played key role in peak season by managing increased packing volume, ensuring no backlog.
  • Streamlined packing area for better workflow, leading to smoother packing process.
  • Reduced waste by implementing sustainable packing practices, contributing to environmental goals.
  • Collaborated with shipping department to optimize order fulfillment, ensuring customer satisfaction.
  • Enhanced product safety during transit, utilizing advanced packing materials and techniques.
  • Ensured timely shipment of products by meticulously organizing and packing orders.
  • Maintained inventory accuracy, conducting regular stock checks and updating records.
  • Addressed customer inquiries and concerns, resolving issues related to shipments and packaging.
  • Improved packing efficiency with streamlined processes, reducing packing time substantially.
  • Assisted in inventory management tasks, helping to keep accurate track of stock levels.
  • Improved team morale by fostering positive and supportive working environment.
  • Reduced packaging time, carefully selecting and using appropriate tools and methods.
  • Ensured cleanliness and organization of packing area, adhering to safety standards.
  • Participated in emergency drills, enhancing team readiness for potential warehouse incidents.
  • Conducted quality control checks, ensuring all outgoing packages met company standards.
  • Placed items into bags, boxes or other containers.
  • Inspected items for defects and damage.
  • Assembled boxes, cartons and containers to package items.
  • Cleaned and maintained production area and equipment.
  • Counted items to verify accuracy of orders.
  • Loaded items onto conveyor belts and pallets.
  • Loaded and unloaded items from production line.
  • Sorted and stacked finished items.
  • Re-packaged damaged or incorrectly packaged items.
  • Weighed packaged items to calculate total weight.
  • Operated shrink wrap, banding and other wrapping machines.
  • Recorded product, packaging and order information on specified forms.
  • Secured items for storage or shipment.
  • Packaged fragile items with cushioning material.
  • Utilized adhesive labels and other materials to package items.
  • Monitored inventory levels to report on shortages or excess.

Education

Heretaunga College
Upper Hutt, WGN

Skills

Safety standards and protocols

Transportation

GPS and route planning

Shipping and packaging

Commercial driving

City and non-city driving

Order picking and processing

Materials transport

Processes and procedures

PPE Compliance

Good Telephone Etiquette

Organization and Time Management

First Aid/CPR

Problem-Solving

Planning and Coordination

Dependable and Responsible

Multitasking Abilities

Teambuilding

Attention to Detail

Active Listening

Written Communication

Interpersonal Communication

Critical Thinking

Certification

Class 1-5 Full


WTR’s


Forklift & OSH


Portpass


Timeline

Class 5 Metro Driver

Booths Transport
04.2024 - Current

Concrete Mixer Driver

Holcim Concrete
11.2022 - 04.2024

Class 2 Driver and Packer and Delivering Food

Service Foods
05.2022 - 11.2022

Heretaunga College

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Janette McAuliffe