Jani Munasinghe

A proactive, dynamic and results oriented Management Professional, with a broad range of skills across the full spectrum of hospitality functions and administration. Possesses a high level of self-motivation, easily picks up new processes and systems, is structured and organised, and demonstrates good commercial acuity. Has the skills required to produce desired results, works equally well in a team and autonomously, and has the skills required to produce results. Promotes customer care as a priority, manages competing demands under pressure, prioritises workload, and is completely committed to achieving personal and business success.

• Accor Heartist of the Month Award - 2019
• Accor High Potential Candidate (Only 30 Selected Nationwide New Zealand) - 2019
• Highly Commended FO Associate through HM Awards 2022 (Highest Recognised Hotel Awards in AUS & NZ)
• Brand Loyalty Ambassador for Accor (Only 38 Nominations in Australia, New Zealand & Pacific) 2023
• Covid Respond *Life Time Achievement Award* - Ministry by Jacinda Arden
• Heartist in Spotlight - Accor 2023
• 05 Year Accor Service Award - 2023

• Hotel Pre-Opening Training | AHA Academie | Zambion | Purchase Plus
• Heartist Training | ACCOR ALL Membership Training | Leadership Training | On Job Management Training | PMS | ATIOM | ACDC | RESAWEB

• First Aid Certificate
• Liquor License (LCQ Certificate)
• Manager’s Certificate
• Health & Safety REP
• Ongoing Accor AHA Training – BRIDGE

• Customer Service Skills
• Training & Mentoring
• Staff Recruitment
• Hotel Pre-Opening Experience
• Night Audit Functions
• PMS (Opera & Fidelio)
• Stock Taking & Ordering
• Sales & Upselling
• WHS – Health & Safety
• Rostering Staff
• Time Sheets & Payroll
• Admin Support
• Enforcing SOPs
• Front Office Expertise
• Reservations Expertise
• Rooms Division (HK)

• Front Office Manager, Senior Assistant Manager (Head of Front Office & Reservations Department), Sebel Manukau Hotel (Accor Group), New Zealand, 01/01/22, Present, Leading a team of 12 Members (As Head of two departments) in a 4.5 Star Hotel Enviroment. Responsibilities in managing Front Office & Reservations, Attending Head of Department Meetings, Managing an Outlook Calendar, Rostering, Closing Time Sheets Weekly, Attending REVMAX Meetings, Training New Staff, Recruitment and following procedures according to 5000 Hotels Inclusive Accor Group. Diverse Portfolio in Hotel Trade with multiple department experience (Front Office, Reservations, Food & Beverage & House Keeping) including administrative duties.
• Assistant Manager (Front Office) Pre-Opening, Sebel Manukau Hotel (Accor Group), New Zealand, 2018, Present, Includes Experience in Managed Isolation & Quarantine Facility as a MIF Property Manager – Working closely alongside with New Zealand Defence (New Zealand Navy, Army, Air Force & Police), Aviation Security (Auckland International Airport) & New Zealand Ministry of Health (Ministry of Business, Innovation & Employment) during Covid-19 Pandemic when hotel was undertaken by the ministry
• Duty Manager/ Night Manager/Guest Services Agent, Spencer on Byron Hotel, New Zealand, 2015, 2018, Generic Front Office & Managerial & Night Audit Star
• Administrator (Internship), Netsoft Technologies, New Market, New Zealand, 2014, 2015

Please refer to my LinkedIn – For Responsibilities Held & 12 Referral Recommendations On Profile. LinkedIn: Janani Munasinghe Happy to provide a referral – Upon Request.

Book Lover.

• General Manager's Certificate - For Alcohol Licensing New Zealand
• LCQ - For Alcohol Licensing New Zealand
• First Aid Certificate (Red Cross)