Janice Neame
Rolleston,Canterbury
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 10 years of experience building community and developing social skills through incremental therapeutic techniques. Caring and empathetic Support Worker with 10 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.
Overview
18
18
years of professional experience
Work History
Support Worker
Florence Nightingale Ltd
Christchurch
01.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Residential Support Worker
Ko Taku Reo Deaf Education Centre
Christchurch
01.2016 - Current
- Fostered a positive living environment, promoting independence and encouraging socialization among residents.
- Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
- Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
- Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
- Maintained accurate documentation of resident progress, incidents, and communication with family members or guardians.
- Helped build important life skills such as cooking and cleaning.
- Monitored client medications and adherence to individual treatment plans.
- Provided transportation assistance for residents attending appointments or community outings as needed.
- Developed strong rapport with residents by actively listening to their needs and offering empathy during difficult times.
- Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
- Participated in ongoing professional development opportunities to enhance skills and stay current on industry best practices.
Mental Health Support Worker
Hoon Hay House
Christchurch
06.2014 - 08.2016
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Improved patient outcomes with accurate documentation of mental health symptoms and progress.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health support.
- Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
General Assistant
Goose Screen Design
01.2013 - 01.2014
- Customer Service, Pressing transfers onto garments
Mental Health Support Worker
Pukeko Blue Limited
01.2011 - 01.2012
- Supervision and support for clients, Relationship building with family/whanau/community, Integrate knowledge, skills, and values to clients.
In Home Educator
Porse
01.2006 - 01.2011
- Early childhood educator, Planning programmes
Education
Mental Health Certificate Level 4
Ara Institute of Canterbury
Christchurch, CAN11.2013
Skills
- Participate in supervision as a support worker
- Knowledge in mental health
- Establishing relationships with consumer
- Demonstrate knowledge of basic needs for children
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Cleaning and sanitizing
- Mobility Assistance
- Meal Preparation
- Transportation Assistance
- Documentation abilities
- Professional boundaries
- Cultural Sensitivity
- Mobility support
- Patient support
- Emergency response training
Attributes
I am an ethusiastic individual who wishes to use some of the skills I have gained through my qualifications and training. I consider myself a team player with a positive attitude. I enjoy working as a part of a team, and am a great team player. I can use my initiative, a "can do" approachable person.
Trainingqualifications
- National Certficate in Early Childhood Learning and Care, 2004
- National Certificate in Mental health (Level 4)
References
- Michael Meneghello, Team Leader - Ko Taku Reo Deaf Education Centre, 021926766
- Paul Dempsey, 02240471929
Hobbies and Interests
- Cooking
- Gardening
- Spirituality
- Family/Friends
- Travel
Languages
New Zealand Sign Language
Native or Bilingual
Timeline
Support Worker
Florence Nightingale Ltd
01.2022 - Current
Residential Support Worker
Ko Taku Reo Deaf Education Centre
01.2016 - Current
Mental Health Support Worker
Hoon Hay House
06.2014 - 08.2016
General Assistant
Goose Screen Design
01.2013 - 01.2014
Mental Health Support Worker
Pukeko Blue Limited
01.2011 - 01.2012
In Home Educator
Porse
01.2006 - 01.2011
Mental Health Certificate Level 4
Ara Institute of Canterbury