Janice Skelton
Auckland,Region
Summary
Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Shop Assistant
Fuionos Shop
11.2021 - 12.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Wrapped, boxed and weighed bakery department products.
Shop Assistant
Loibl Liquor Store
03.2020 - 10.2021
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
No Degree - General Studies
Chanel College
Moamoa, SamoaSkills
- Product Knowledge
- Inventory Management
- Relationship Building
- Inventory Control
- Store maintenance
- Safety Procedures
- Friendly and Helpful
- Honest and Dependable
- Reliable and Responsible
- Customer Assistance
- Adaptable and Flexible
- Attention to Detail
- Customer Service
- Flexible Hours
- Organization
- Safety and Cleanliness Standards
- Store Organization
- Cash Handling
- Goal-Driven
- Inventory and Stocking
- Staff Support
- Store Opening and Closing
- Basic Mathematics
Timeline
Shop Assistant
Fuionos Shop
11.2021 - 12.2023
Shop Assistant
Loibl Liquor Store
03.2020 - 10.2021
No Degree - General Studies
Chanel College
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