JANICE SKELTON
Summary
Versatile worker skilled in maintaining high standards of cleanliness and organization in retail and food service. Proven ability to handle cash transactions and conduct quality checks effectively. Adaptable to diverse tasks, ensuring productivity and fostering positive customer interactions.
Overview
8
8
years of professional experience
Work History
General Factory Worker
GlowLab
St John, Auckland
01.2026 - Current
- Operated machinery to assemble products efficiently and safely.
- Assembled products efficiently on production line
- Conducted quality checks to ensure product standards met company requirements.
- Packed and sealed orders on pallets for distribution
- Maintained a clean and organized workspace to enhance productivity.
Crew Member
McDonald's Newmarket 502
Auckland CBD, Auckland
04.2026 - 06.2026
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Maintained cleanliness and organization of dining and kitchen areas.
- Handled cash transactions accurately at the front counter register.
- Collaborated with staff to fulfill customer orders quickly and correctly.
- Participated in training new crew members on operational procedures and standards.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups, and bags.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Presented orders to guests within anticipated service times.
Crew Member
McDonald's Newmarket 502
Auckland CBD, Auckland
04.2026 - 06.2026
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Served food quickly for positive guest experiences.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Handled cash transactions accurately at the front counter register.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained cleanliness of restaurant lobby, front counter, and restrooms during shifts.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized and restocked supplies to support operations and team productivity.
Retail Worker
Fuiono Store
Samoan
01.2019 - 01.2020
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Actively engaged customers to provide general assistance and information on store merchandise.
Retail Worker
Loible Liquor Store
Samoa
01.2018 - 01.2019
- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Greeted customers, helped locate items of interest, and suggested suitable options.
- Maintained a clean and organised sales floor, promoting a welcoming environment for shoppers.
- Monitored shelves to ensure enough stock.
Education
Certificate - Retail And Customer Service Level 2
Channel College
Samoa01-2025
Certificate of Graduation -
MSL
Auckland01-2025
Certificate - New Zealand First Aid
LSV Course
Auckland01-2025
Certificate -
Security Guard-Red Badge
Auckland01-2025
Skills
- Packing orders
- Order fulfillment
- Production
- Packaging operations
- Inventory management
- Workplace sanitation
- Industrial safety standards
- Production processes
- Product packaging
- Time management
- Shift flexibility
- Adaptability in tasks
- Attention to detail
- Team collaboration
- Effective communication
- Customer service
- Reliability
References
Available upon request
Languages
Samoan, Native or Bilingual
Timeline
Crew Member
McDonald's Newmarket 502
04.2026 - 06.2026
Crew Member
McDonald's Newmarket 502
04.2026 - 06.2026
General Factory Worker
GlowLab
01.2026 - Current
Retail Worker
Fuiono Store
01.2019 - 01.2020
Retail Worker
Loible Liquor Store
01.2018 - 01.2019
Certificate - Retail And Customer Service Level 2
Channel College
Certificate of Graduation -
MSL
Certificate - New Zealand First Aid
LSV Course
Certificate -
Security Guard-Red Badge