Janine Mattock
Whitby,Porirua
Summary
Personal care support focused on safe hoisting assistance, medication prompting, and meal preparation in client homes. Managed up to 12 daily visits through online scheduling systems. Maintained hygienic, person-centered care routines supported by accurate documentation.
Overview
15
15
years of professional experience
Work History
Support Worker
Access Community Health
Porirua
01.2019 - Current
- Supported up to 12 client home visits per day as travelling support worker.
- Assisted clients with personal care tasks based on individual needs.
- Helped clients complete home management tasks to support daily living and independence.
- Provided medical support and reminded clients to take medication on schedule.
- Prepared nutritious meals in line with dietary guidelines.
- Used hoist equipment to assist with client mobility.
- Managed online scheduling systems and apps for visit planning.
- Maintained safe, hygienic, and personalised care routines to support client well-being.
- Monitored mood changes and reported concerns to clinical staff.
- Documented client behavior and shared updates in care records.
- Coordinated with nurses, counselors, and family members on care needs.
- Provided emotional and psychological support to clients in crisis situations.
- Assisted clients in developing individualized treatment plans and goals.
- Attended training seminars related to mental health topics such as trauma-informed care, substance abuse.
- Maintained accurate records of client interactions using an electronic health record system.
- Provided mental health support services to members and families.
Support worker
Manawanui Disability Services & Support
Palmerston North
01.2019 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed and organized data using Access to streamline information retrieval.
Support worker
Lavender Blue Nursing & Home Care
Palmerston North
01.2014 - 06.2019
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Managed and analyzed data using Access to support informed decision-making.
Support worker
Enliven NZ Support Services
01.2012 - 01.2014
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Utilized Access to streamline administrative processes and maintain accurate records.
Education
Health And Well-being
NzSkills
- Client assessment
- Infection control practices
- Safeguarding procedures
- Care scheduling
- Electronic records management
- Recordkeeping systems
- Computer proficiency
- Planning skills
- Communication skills
- Interpersonal skills
- Empathetic communication
- Diversity sensitivity
Personal Information
Driving License: Full Driver's license
Interests
Reading, Watching Sports, Playing summer football
Qualifications:
- Cert Level 3 in Health and well-being
- Anything else worth mentioning (that could be helpful for different roles…. Like School C or any other training certificates?...)
Timeline
Support Worker
Access Community Health
01.2019 - Current
Support worker
Manawanui Disability Services & Support
01.2019 - Current
Support worker
Lavender Blue Nursing & Home Care
01.2014 - 06.2019
Support worker
Enliven NZ Support Services
01.2012 - 01.2014
Health And Well-being