Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jankooru Hanndige Menura Methsara

Jankooru Hanndige Menura Methsara

Saint Johns,Auckland

Summary

A self-motivated, reliable, responsible, and hard-working person who is always energetic and eager to learn new skills.

Motivated Desk Support Associate with a strong background in providing customer service and technical assistance. Experience includes handling incoming calls, troubleshooting software issues and ensuring client satisfaction. Strengths encompass clear communication, problem-solving skills, and maintaining composure under pressure. Previous roles have resulted in improved customer service ratings through consistent high-quality support.

Overview

3
3
years of professional experience

Work History

IT Desk Desk Support

NEXOLIT
St. Anthony’s Mawatha, Colombo 03
07.2020 - 01.2023
  • Provided technical assistance to customers for hardware and software related issues.
  • Performed troubleshooting of computer systems, networks and applications.
  • Installed and configured new computers, printers, scanners and other peripherals.

Education

Successfully completed Cambridge ordinary level in Sri Lanka. -

OKI INTERNATIONAL SCHOOL

NIBM

Skills

  • Leadership Skills
  • Communication Skills
  • Time Management
  • Teamwork
  • Technical Skills

Languages

English
Full Professional
French
Limited

Timeline

IT Desk Desk Support

NEXOLIT
07.2020 - 01.2023

Successfully completed Cambridge ordinary level in Sri Lanka. -

OKI INTERNATIONAL SCHOOL

NIBM
Jankooru Hanndige Menura Methsara