Jannis Hothum
Auckland,CBD
Summary
Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Overview
7
7
years of professional experience
Work History
Restaurant Shift Leader & Waiter
ÏU Saarbrücken Restaurant & Bar
01.2024 - 11.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Crew Shift Leader & Waiter
Cafe & Bar Celona Saarbrücken
06.2020 - 01.2024
- Supervised team members and oversaw effective and efficient completion of job duties.
- Distributed necessary tasks and duties during each shift.
- Maintained accurate cash handling procedures throughout each shift while managing register transactions efficiently.
- Promoted a culture of teamwork, leading by example with strong work ethic and dedication to company goals.
Festival Coordinator (Saarklang Festival)
Universität Des Saarlandes
10.2021 - 06.2022
- Ensured smooth festival operations through diligent oversight of site setup, teardown, and overall event management.
- Spearheaded fundraising initiatives such as grant applications or crowdfunding campaigns for additional financial support.
- Developed strong relationships with local businesses for sponsorship opportunities, contributing to increased funding.
- Enhanced festival attendance by implementing innovative marketing strategies and engaging social media campaigns.
Line Cook & Pizza Maker
VAPIANO
08.2018 - 06.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked food temperature regularly to verify proper cooking and safety.
Stagehand
Showcall Crewing
10.2017 - 01.2018
- Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
Education
Bachelor of Arts - Music Management & Business
Universität Des Saarlandes
Saarbrücken, Saarland, Germany09-2025
German Abitur (British Equivalent: A-Levels) -
Hardtberg-Gymnasium Bonn
Bonn, NRW, Germany07-2017
Skills
- Positive attitude
- Problem-solving
- Flexible schedule
- Team motivation
- Creative problem solving
Languages
English
Professional Working
German
Native or Bilingual
French
Elementary
Interests
- I like trying new recipes and food trends
- Cooking
- Music
- Concerts
- Participate in Soccer and Basketball, as recreational activities to maintain physical fitness
Timeline
Restaurant Shift Leader & Waiter
ÏU Saarbrücken Restaurant & Bar
01.2024 - 11.2024
Festival Coordinator (Saarklang Festival)
Universität Des Saarlandes
10.2021 - 06.2022
Crew Shift Leader & Waiter
Cafe & Bar Celona Saarbrücken
06.2020 - 01.2024
Line Cook & Pizza Maker
VAPIANO
08.2018 - 06.2020
Stagehand
Showcall Crewing
10.2017 - 01.2018
Bachelor of Arts - Music Management & Business
Universität Des Saarlandes
German Abitur (British Equivalent: A-Levels) -
Hardtberg-Gymnasium Bonn
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