Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jara Fazilat Khan

Auckland

Summary

Adept at enhancing customer satisfaction and streamlining operations, I leveraged problem-solving and heavy lifting skills at Delmaine Fine Foods to exceed daily targets and foster long-term client relationships. My proactive approach and dedication to quality control significantly improved team productivity and safety, showcasing my ability to drive results and maintain high standards.

Overview

7
7
years of professional experience

Work History

Progress Worker

Delmaine Fine Foods
5 Reliable Way, Mount Wellington, Auckland
07.2023 - Current
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Reported defective products or machinery to supervisor.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.

Checkout Operator

Sharmas Music Center
Nadi Fiji.
02.2021 - 03.2023
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.

Checkout Operator

Brijlal & Co
Nadi Fiji
03.2018 - 01.2021
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Trained new employees on proper checkout procedures, enhancing overall efficiency across the team.
  • Operated and closed out drawers with high accuracy to maintain balanced registers.
  • Answered incoming calls to offer information and direct individuals to correct personnel.
  • Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
  • Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

Nadi Muslim College
Nadi Fiji
12-2018

Skills

  • Customer service
  • Problem-solving
  • Attention to detail
  • Heavy lifting
  • Restocking skills
  • Customer relations
  • Equipment maintenance
  • Site clearing
  • Creativity and innovation
  • Production Assistance
  • Conflict resolution
  • Quality control
  • Safety and compliance
  • Crew support
  • Resource management

Accomplishments

  • Observed and tested foods using methods such as tasting, smelling or piercing them with utensils.
  • Resolved product issue through consumer testing.

Timeline

Progress Worker

Delmaine Fine Foods
07.2023 - Current

Checkout Operator

Sharmas Music Center
02.2021 - 03.2023

Checkout Operator

Brijlal & Co
03.2018 - 01.2021

High School Diploma -

Nadi Muslim College

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Jara Fazilat Khan