Jara Fazilat Khan
Auckland
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged problem-solving and heavy lifting skills at Delmaine Fine Foods to exceed daily targets and foster long-term client relationships. My proactive approach and dedication to quality control significantly improved team productivity and safety, showcasing my ability to drive results and maintain high standards.
Overview
7
7
years of professional experience
Work History
Progress Worker
Delmaine Fine Foods
07.2023 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Reported defective products or machinery to supervisor.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Checkout Operator
Sharmas Music Center
02.2021 - 03.2023
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
Checkout Operator
Brijlal & Co
03.2018 - 01.2021
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Trained new employees on proper checkout procedures, enhancing overall efficiency across the team.
- Operated and closed out drawers with high accuracy to maintain balanced registers.
- Answered incoming calls to offer information and direct individuals to correct personnel.
- Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
- Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Nadi Muslim College
Nadi Fiji12-2018
Skills
- Customer service
- Problem-solving
- Attention to detail
- Heavy lifting
- Restocking skills
- Customer relations
- Equipment maintenance
- Site clearing
- Creativity and innovation
- Production Assistance
- Conflict resolution
- Quality control
- Safety and compliance
- Crew support
- Resource management
Accomplishments
- Observed and tested foods using methods such as tasting, smelling or piercing them with utensils.
- Resolved product issue through consumer testing.
Timeline
Progress Worker
Delmaine Fine Foods
07.2023 - Current
Checkout Operator
Sharmas Music Center
02.2021 - 03.2023
Checkout Operator
Brijlal & Co
03.2018 - 01.2021
High School Diploma -
Nadi Muslim College
Similar Profiles
Jaruwan SongsinlapawatJaruwan Songsinlapawat
Process Worker at Delmaine Fine Foods LtdProcess Worker at Delmaine Fine Foods Ltd
Benjamin UtupoBenjamin Utupo
Maintenance Engineer at Delmaine Fine FoodsMaintenance Engineer at Delmaine Fine Foods
Paras SinglaParas Singla
Cook/Production Operator at Delmaine Fine FoodsCook/Production Operator at Delmaine Fine Foods