Jared Buckett
Lower Hutt,Wellington
Summary
I am a dynamic Parts Advisor with strong problem-solving and organizational skills. I am known for a friendly attitude and a solid work ethic, consistently improving customer satisfaction, efficiency in inventory management, and constantly looking for new ways to improve processes, ensuring a seamless workflow.
Overview
16
16
years of professional experience
Work History
Parts Advisor
Capital City Ford & Mazda
Lower Hutt, Wellington
11.2024 - Current
- Handle incoming phone calls from Retail and trade customers
- Quote panel repair and mechanical jobs on multiple different quoting systems
- Receipt incoming stock, invoice and send
- Visit customers to offer new incentives and improve customer relations
- Provided technical support to customers regarding parts compatibility
- Collaborated with service technicians to ensure accurate parts supply
- Resolved customer inquiries and issues related to parts orders
Parts Assistant/Workshop Hand
NZ Wiring
Petone, Lower Hutt
03.2023 - 11.2024
- Moved customer cars in and out of the workshop each day
- Fulfilled customer orders and dispatched freight
- Customer service and taking invoice payments
- Assisted in the ordering of new parts to replenish stock levels
- Received, counted, and verified incoming shipments against purchase orders
- Assisted with light mechanical work
- Assisted with putting customer cars on dyno for tuning
- Freight delivery
- Making products using a CNC machine for resale
Automotive Parts Specialist
Napa/ GPC Asia
Lower Hutt, Wellington
09.2022 - 03.2023
- Answered phone calls from customers and handled walk in Customers
- Booked couriers and Sent parts out to workshops
- Receipted stock and put it away as it was delivered
- Handled all warranty claims
- Kept a tidy workspace and made sure bins were emptied
- Tidied and re-organized parts shelves to make sure stock was correct and in the right place
- Fixed stock issues as they were found
- Kept an organized logbook of parts coming in overnight for customers
Automotive Parts Trade Specialist
Repco / GPC
Lower Hutt, Wellington
01.2022 - 09.2022
- Handled Phone calls and dealt with customers walking in
- Receipted freight and put it away
- Visited customers to take stock orders, collect credits and go through monthly deals
- Booked couriers and sent parts to workshops
- Performed stock takes
- Kept a tidy and organized workspace
- Re-organized and tidied shelves
Sales Representative
Partmaster
Petone, Wellington
05.2020 - 01.2022
- Visited 75 or more customers a week to Drop and discuss new flyers, collect returns, talk about upcoming promotions
- Answered phones and dealt with walk in customers
- Sent customer orders to branch via Microsoft Teams
- Built and maintained customer relations
- Receipted stock and put away
Automotive Parts Specialist
Repco / GPC
Lower Hutt, Wellington
06.2018 - 12.2021
- Handled Phone calls and dealt with customers walking in
- Receipted freight and put it away
- Booked couriers and sent parts to workshops
- Performed stock takes
- Kept a tidy and organized workspace
- Re-organized and tidied shelve
Manager
Unleashed Automotive
Lower Hutt, Wellington
10.2015 - 06.2018
- Managed stock, Performing regular stock takes and actively re-ordering stock
- Answered phones and dealt with walk in customers
- Delivered drums of oil and pumped them into local workshops
- Visited customers to perform stock orders, go through new flyers and collect credits
- Trained new team members
- Used Xero to handle all account payments/EFTPOS reconciliations
- Receipted freight
- Handled warranty claims
Automotive Parts Salesperson
Unleashed Automotive
Lower Hutt, Wellington
11.2014 - 10.2015
- Handled customer phone calls and walk in customers
- Used systems to find the correct part for customers
- Performed stock takes
- Delivered and pumped over drums of oil into local workshops
- Handled EFTPOS reconciliations
- Sent parts to customer Via couriers
- Delivered parts to customers Via work Ute
- Actively Re-ordered stock
Automotive Parts Salesperson
Extreme Automotive
Lower Hutt, Wellington
06.2010 - 11.2014
- Handled customer calls and walk in customers
- Used systems to identify what parts customers needed for vehicles
- Sent orders to customers Via couriers
- Delivered orders directly to customers
- Performed stock takes
- Actively re-ordered stock
- Delivered and pumped over drums of oil to workshops
Work Experience
Speedtech Motorsport
Seaview, Wellington
10.2009 - 06.2010
- Vacuumed kitchen, showroom
- Washed customer cars before being collected
- Swept and mopped dyno room and workshop
- Emptied bins
- Light mechanical work
Education
Some College (No Degree) - Passed English And Maths NCEA Level 1
Hutt Valley High School
Lower HuttSkills
- Using systems to find parts for customers
- Problem-Solving Skills
- Coordinating Paperwork
- Invoice Processing
- Friendly, Positive Attitude
- Good Work Ethic
- Relationship Building
- Organizational Skills
Timeline
Parts Advisor
Capital City Ford & Mazda
11.2024 - Current
Parts Assistant/Workshop Hand
NZ Wiring
03.2023 - 11.2024
Automotive Parts Specialist
Napa/ GPC Asia
09.2022 - 03.2023
Automotive Parts Trade Specialist
Repco / GPC
01.2022 - 09.2022
Sales Representative
Partmaster
05.2020 - 01.2022
Automotive Parts Specialist
Repco / GPC
06.2018 - 12.2021
Manager
Unleashed Automotive
10.2015 - 06.2018
Automotive Parts Salesperson
Unleashed Automotive
11.2014 - 10.2015
Automotive Parts Salesperson
Extreme Automotive
06.2010 - 11.2014
Work Experience
Speedtech Motorsport
10.2009 - 06.2010
Some College (No Degree) - Passed English And Maths NCEA Level 1
Hutt Valley High School