Dynamic and empathetic Senior Peer Support Worker at Wellington City Mission, adept at crisis response and de-escalation. Proven ability to empower individuals in acute mental distress through a non-judgmental, compassionate, and client-centred approach, while effectively liaising with multi-agency teams to ensure comprehensive support and advocacy for diverse communities.
Provided leadership and coordination for peer support workers, liaising with agencies such as police and ambulance services to respond to individuals in mental distress. Applied peer support principles—including experiential knowledge, mutuality, and non-directive support—to hold space for distress, validate lived experiences, and empower individuals without imposing solutions.
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Support individuals in supported accommodation living with acute mental health conditions, predominantly schizophrenia. Facilitate daily cares and medication, appointment attendance, and emotional wellbeing.
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Provided phone and online support for LGBTQA+ individuals and families, offering empathetic listening and advocacy without prescribing solutions. Empowered callers to address their challenges while maintaining professional boundaries in high-distress situations.
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Led and mentored teaching teams to enhance social competence and emotional education practices. Guided internal evaluations, performance management, and conflict resolution while fostering inclusive, culturally responsive environments across four kindergartens.
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Developed a passion for fostering young children’s social and emotional skills through quality teaching, learning and curriculum design. Strengthened assessment and organisational skills while working across three kindergartens.
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