Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jarrod Smith

Auckland

Summary

A seasoned supply chain leader, I've significantly enhanced operational efficiencies and customer satisfaction through expert vendor management and strategic supply chain analytics. My approach combines robust continuous improvement initiatives with a keen focus on supplier relationships, driving notable advancements in inventory accuracy and compliance standards.


Overview

13
13
years of professional experience

Work History

Head of Supply Chain NZ

Intellihub NZ
01.2023 - 02.2025
  • Design, implement and drive best practice Procurement, Warehousing and Logistics solutions for NZ to achieve key supply chain metrics.
  • Manage and maintain S&Op process across NZ business segments, including new product implementation, exiting products and slow/obsolete inventory. ·
  • Manage and co-ordinate all business activities for High Category sites and C&I Installation Control Points (ICP’s) ·
  • Maintain inventory accuracy and data integrity within NZ Intellihub systems, by conducting stocktake/cycle counts and driving end to end process improvements. ·
  • Lead interface with major Suppliers, Sub-contractors and Field Service Providers regarding Supply Chain matters. ·
  • Maintain strong internal engagement and participate in key functional business meetings where supply chain input is required. ·
  • Input into and manage the supply chain financial budget along with proactively identifying opportunities to improve and drive cost efficiencies. ·
  • Review month end financial reports, understand drivers, provide explanations for variances to budget/forecast and develop mitigation plans to address any shortfalls. ·
  • Promote a safe and healthy work environment and contribute to continual improvement in quality and performance at Intellihub by complying with all relevant policies and procedures

Achievements

  • Identified 5 million Dollars of Under Capitalisation · Successful Integration of Influx Business, as part of Intellihub Acquisition Strategy
  • Successful RFQ of 3PL Services for Intellihub Warehousing and Distribution Network
  • Successful Implementation of D365 from SAP, 6 Month Project reduced to 4 Months
  • Quarterly and Annual internal audits of Assets implemented
  • Identified 3.8 Million Dollars of Redundant Assets, Collaborated with Engineering and Supplier to swap Out Mother boards, ready for Deployment. Finance avoid Write off of Assets.

National Supply Chain Manager

Universal Communications Group
10.2017 - 01.2023
  • Responsible for all supply chain management, including consigned and non-consigned materials;
  • Ensuring the company maintains minimal levels of stock levels to satisfy workload and delivery partner requirements;
  • Responsible for the management and reporting on stock churn and material ageing;
  • Ensure the Company obtains cost effective quality supplies for operations including consigned materials to supply to Delivery Partners; including that the materials meet health and safety requirements.
  • Responsible for all procurement activities for goods and services for the UCG New Zealand business;
  • Ensure good relationships exist with suppliers and service providers so the company has reliable sources of supplies available including reserve options where applicable, maintaining key performance indicators on supplier performance and effects on UCG customers
  • Identify new products and supply chains which can be a source of the materials, stock and equipment required for Delivery Partners and the company’s other operational requirements;
  • Optimize processes for the company’s logistics function and supply chain including but not limited to ordering and purchasing, goods in, stock management, put away functions, goods out, kitting processes and waste management;
  • Work with internal stakeholders to effectively manage tenders and RFP’s for goods and services supplied to drive cost efficiencies within the company’s supply chain;
  • Prepare and present Business Cases to support cost out initiatives and change management recommendations
  • Ensure all material is delivered (or available as needed) in full and on time (in conjunction with stakeholders), with any possible issues mitigated, escalated or communicated where required;
  • Having a good relationship with the client and its supply chain so that materials coordinated and supplied through this network are ordered on time to meet operational needs;
  • Record keeping of supplies which includes updating company information systems which tracks the allocation of supplies to Delivery Partners and where applicable records which identify which materials were used at specific job sites;
  • Ensuring Delivery Partners pay for supplies where a cost is payable by them;
  • Manage the facilities associated with the company’s operations and other points of presence
  • Implement best practice and innovation into the company’s supply chain function, through continuous improvement including adoption of new technology and methodology;
  • Develop written policy and procedures that document expectations for the supply chain operations;
  • Manage the supply chain team so they are a high performing unit; ·
  • · Develop a working relationship with the key persons of Delivery Partners so they can have good communication that allows them to leverage the company’s logistical and supply chain services so their businesses can be successful; ·
  • Achievements
  • Reduced Chorus Stock Holding of 3.8million dollars to 1.7million dollars, current stock holding of 4 weeks from 8 weeks
  • Implementation of a Financial governance framework, with the aim to ensure we have prudent financial controls and analysis across inventory:
  • Regular and detailed financial reporting to monitor stock value on hand
  • Delegated Authorisation and Controls, with authorisation built into the purchase order system
  • Annual internal audits of materials management controls and processes

Logistics Manager

Huawei New Zealand
05.2015 - 10.2017
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.

UFB Procurement and Logistics Team Leader

Downer NZ
11.2011 - 04.2015
  • Championed process improvement projects within the organization by identifying areas for potential optimization, proposing solutions, and leading teams in the successful execution of change initiatives.
  • Improved supply chain efficiency by implementing cost-effective transportation and delivery strategies.
  • Reduced logistical errors by regularly auditing inventory levels, stock locations, and shipping documentation.
  • Enhanced customer satisfaction with timely order processing, shipment tracking, and communication updates.

Education

Bachelor of Science - Pyshics

Auckland University of Technology
Auckland, NZ

Skills

  • Customer service focus
  • Continuous improvement initiatives
  • Shipping and receiving
  • Freight negotiation
  • Supplier relationship management
  • Forecasting accuracy
  • Operational management
  • Shipping coordination
  • Supply chain analytics
  • Supply chain risk management
  • Work delegation
  • Warehouse management
  • Logistics oversight
  • Performance metrics analysis

Timeline

Head of Supply Chain NZ

Intellihub NZ
01.2023 - 02.2025

National Supply Chain Manager

Universal Communications Group
10.2017 - 01.2023

Logistics Manager

Huawei New Zealand
05.2015 - 10.2017

UFB Procurement and Logistics Team Leader

Downer NZ
11.2011 - 04.2015

Bachelor of Science - Pyshics

Auckland University of Technology
Jarrod Smith