Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
3
3
years of professional experience
Work History
Shift Manager
KFC
02.2022 - Current
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Managed staff hiring, training and supervision.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Adhered strictly to company cash handling policies and procedures, minimizing discrepancies and maintaining accountability for till funds.
Restaurant Team Member
KFC
02.2022 - Current
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.