Summary
Overview
Work History
Education
Skills
Activities
Personal Information
References
Timeline
Generic

Jase Norman

Manurewa,AUK

Summary

I am a proactive and outgoing worker who can add value to a retail team. I have a warm personality and take joy from helping customers with their shopping experience. I believe that I am a perfect fit for a customer service role in the fashion/beauty industry.

Overview

2
2
years of professional experience

Work History

NIGHT FILL

COUNTDOWN
03.2023 - Current
  • I am currently employed at the Manukau Westfield Countdown as a Night Fill employee
  • I have added value to my team by being able to identify problems and solve them quickly and efficiently
  • I have learnt to always exceed the customers’ expectations and to go beyond their needs, as we always want our customers to have the best shopping experience
  • My strengths are being able to stay calm in both busy and quiet environments, as well as supporting my team during rush hours
  • This position has taught me how to be proactive while on the store floor

NAIL TECHNICIAN

03.2023 - Current
  • I have my own home-based small business as a Nail Technician
  • This has helped me improve my customer service skills as I meet a variety of new people
  • I Book multiple new clients weekly, acquiring over 100 from December 2023 to January 2024.
  • I handle Cash payments as well as organizing online transactions
  • I love what I do as I get to interact with beautiful new people almost everyday and engaging with them is a big highlight of mine when it comes to owning your own business.
  • I respond promptly to customer inquiries and complaints.

Finance DIRECTOR

Pounamu Chews
02.2022 - 07.2022
  • For my level 3 Business Studies class I am running a successful small business selling ‘Pounamu shaped teether’ for babies at local markets around South Auckland
  • I am the Finance Director in a team of five
  • While running our business I gained a lot of knowledge and experience like Profit Forecasting, Sales Monitoring, Cash Handling and Banking, Expense Monitoring, Online Ordering, Delegation and Planning, Financial Tracking using Excel, Sales & Marketing and Exceptional Customer Service.

Education

NCEA LEVEL 3 -

MANUREWA HIGH SCHOOL
01.2023

NCEA LEVEL 2 -

MANUREWA HIGH SCHOOL
01.2022

NCEA LEVEL 1 -

MANUREWA HIGH SCHOOL
01.2021

Skills

  • Empathetic and always striving to help others
  • Patience and attention to detail
  • Quick learner with a positive attitude
  • Kind and polite with good manners
  • A team player with strong communication
  • Confident & resilient
  • Ethical and follows rules
  • Organized & punctual

Activities

I’m a super passionate fashion lover and my hobbies include designing, styling and hanging out with friends & family. I’m also a thriving beginner Nail Technician, when I do nails it brings a sense of peace to me. I love helping wherever I can as it can be very calming and stress-relieving for me. I’m also a very curious person who loves learning new things every day.

Personal Information

Date of Birth: 08/08/2005

References

  • Brendan Lambert, Business Studies Teacher, 027 63 100 10 / lb@manurewa.school.nz
  • Miss Alini Alatini, Kaitiaki Teacher, 0211245921 / al@manurewa.school.nz

Timeline

NIGHT FILL

COUNTDOWN
03.2023 - Current

NAIL TECHNICIAN

03.2023 - Current

Finance DIRECTOR

Pounamu Chews
02.2022 - 07.2022

NCEA LEVEL 3 -

MANUREWA HIGH SCHOOL

NCEA LEVEL 2 -

MANUREWA HIGH SCHOOL

NCEA LEVEL 1 -

MANUREWA HIGH SCHOOL

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Jase Norman