JASHANBIR KAUR
Christchurch,New Zealand
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
STAR CREW MEMBER
Carl's Jr
09.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Team Member
PIZZA HUT ROLLESTON
01.2023 - 09.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
Restaurant Manager
INDIAN GRILL RESTAURANT
04.2022 - 02.2023
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Education
Bachelor of Arts - Fashion And Fabric Consultation
KHALSA COLLEGE
AMRITSAR, PUNJAB ,INDIA04.2014
Master of Arts - Fashion And Fabric Consultation
KHALSA COLLEGE
AMRITSAR, PUNJAB ,INDIA04.2017
Skills
- Customer Service
- Food Running
- Beverage Preparation
- Food Preparation
- Cooking
- Order Management
- Customer Engagement
- Safe Food Handling
- Teamwork and Collaboration
- Taking Orders
- Positive attitude
- Learning agility
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
References: -
INDIAN GRILL RESTAURANT :-
J GILL :- +64204461984
Jaspalgill22@icloud.com
PIZZAHUT :-
Gurjinder kaur :-+642108837163
Gurjinderkaur232@gmail.com
Carls jr :-
Bavleen kaur :- +64204941363
Bavleen.turna@gmail.com
Timeline
STAR CREW MEMBER
Carl's Jr
09.2023 - Current
Team Member
PIZZA HUT ROLLESTON
01.2023 - 09.2023
Restaurant Manager
INDIAN GRILL RESTAURANT
04.2022 - 02.2023
Bachelor of Arts - Fashion And Fabric Consultation
KHALSA COLLEGE
Master of Arts - Fashion And Fabric Consultation
KHALSA COLLEGE
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