Summary
Work History
Education
Skills
Additional Information
References
Languages
Timeline
Jashanpreet Singh

Jashanpreet Singh

Auckland

Summary

Enrolled in Diploma in IT Software Development level 5 in NZSE College CBD campus Auckland starting in October 2023. Looking for part-time opportunity that will allow me to learn, acquire new skills while contributing to the success of your organization. Results-driven Job Title offering proven history of achievement during Number-year career. Talented leader with analytical problem-solving and strategic planning expertise. Solid background of consistently addressing customer issues, delivering industry-leading service and implementing scalable approaches. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Driven Job Title with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions. Logical Job Title bringing Number years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Work History

Customer Service Executive (Senior Staff Member)

Guru Teg Bahadur Furniture House
  • Customer service and till operations
  • Moving and Handling
  • Administration, Cash handling

Works at the Cafe

Staff Management SMX
11.2023 - 04.2024
  • Optimized field operations by developing comprehensive work plans that covered every stage from pre-job preparation through post-job evaluation.
  • Improved operational efficiency by optimizing AFE packer configurations for specific well conditions.
  • Increased production rates, implementing cutting-edge AFE packing technologies and techniques.
  • Developed comprehensive operating procedures for the safe and efficient use of AFE packers in various well environments.
  • Coordinated with suppliers to ensure timely delivery of high-quality materials required for the assembly of custom-built AFE packers.
  • Stayed up-to-date on industry trends and technological advancements related to AFE packing systems, incorporating relevant knowledge into daily work processes.
  • Performed troubleshooting on malfunctioning AFE packers, identifying root causes and implementing effective repairs.
  • Reduced downtime with proactive identification and resolution of potential issues in the AFE packing process.
  • Delivered training sessions for new team members, ensuring a strong understanding of AFE packer operations and safety protocols.
  • Contributed to ongoing research efforts focused on improving the performance characteristics of next-generation AFE packing systems.
  • Conducted detailed analysis of wellbore conditions, selecting appropriate AFE packer solutions to maximize performance.
  • Assisted clients in identifying appropriate AFE packer solutions for their specific project needs, providing expert guidance and recommendations.

Education

Graduate Diploma - IT Software Development

NZSE College CBD

Senior Secondary -

CBSE
01.2021

High Schooling -

CBSE
01.2019

Skills

  • Excellent written, verbal and interpersonal communication skills
  • Customer oriented and quick learner
  • Fluent in English, Hindi and Punjabi
  • Proficient with all features of Microsoft Office including: Word, Excel
  • Language known: English, Hindi, Punjabi
  • Presentation Skills
  • Public Speaking
  • Relationship Building
  • Product Sales
  • Marketing
  • Technical Support
  • Teamwork and Collaboration

Additional Information

Almost two years’ experience in client management, Maximizing the sales & profitability of the store to achieve growth, Cash Handling, POS and EFPOS facilities, Customer Interaction and ensuring satisfaction, Organizing and preparing materials and displays, Leading by example in all aspect of the role Developing business Strategies

References

Sujan Bisowkarma, Crew Member, McDonald's, Queenstreet, Auckland, Sujanbishowkarma63@gmail.com

Languages

English, hindi , punjabi
Elementary

Timeline

Works at the Cafe - Staff Management SMX
11.2023 - 04.2024
Customer Service Executive (Senior Staff Member) - Guru Teg Bahadur Furniture House
NZSE College CBD - Graduate Diploma, IT Software Development
CBSE - Senior Secondary,
CBSE - High Schooling,
Jashanpreet Singh