Jashmin Sharan
Riverstone Terraces,Upper Hutt
Summary
Dynamic professional with over 14 years of experience at DXC, complemented by a solid background with CSC and HPE. Proven expertise in delivering strategic consulting services that enhance client business operations. Leverages comprehensive industry knowledge and strong analytical skills to identify challenges and implement impactful solutions. Recognized for building robust client relationships and consistently driving measurable results that contribute to organizational success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HXM Consultant
DXC Technology
Wellington, WGN
04.2022 - Current
- Oversaw project initiatives through cross-functional teamwork, focusing on improving client outcomes and service delivery.
- Developed strategic plans to enhance operational efficiency and service delivery.
- Analyzed client requirements and crafted tailored solutions to address specific needs.
- Provided mentorship to junior consultants, focusing on their career advancement and collaborative learning.
Ministry of Justice
12.2022 - 04.2022
- Leading the Support Pack and legal change implementation.
- Setting up/Configuring new Matariki Public Holiday in the System.
- Leading the SAP Fiori APP Removal project.
- Excellent communications skills and able to liaise with key customer contacts and vendors to resolve software issues. Knowledge of user documentation, training documents & user acceptance plans.
- Knowledge of functional, reliability and performance testing.
- Experience of working in pressured environment to strict deadlines.
- Able to test multiple projects at the same time.
- Extensive knowledge of MS Office Suite.
- Commercial experience at a Tester within an Agile Development environment
- Ability to learn new software quickly.
- An understanding of the software development process.
- Extensive knowledge of the full software testing life-cycle
Test Analyst
DXC Technology
01.2016 - 11.2021
- Testing all HR/Payroll enhancements and business as usual defects.
- Performance and Development Appraisal Document Enhancement 1 and 2
- Testing software to identify and resolve problems from an end users perspective.
- In charge of testing developed software against specified requirements.
- Accurately monitoring and recording results in test documentation.
- Preparing detailed test plans, acceptance criteria and test scenarios for each project.
- Liaising with developers and programmers to swiftly resolve faults.
- Analysing, writing reports & communicating results to colleagues & managers.
- Monitoring the testing process and identifying and logging test failures.
- Performing peer reviews and estimates.
- Involved in Performance Testing, Scalability / Stress and Load Testing.
- Also when contracted to New Zealand Defence Force acted as the Test Lead for their performance appraisal enhancement project for 4 months
- The role involved quality & test advocacy, resource planning & management, and resolution of issues that impede the testing effort. Responsible for: Building up and leading the Testing Team to the success of the performance appraisal enhancement project and deploying and managing resources for testing.
Senior Payroll Officer
Inland Revenue Department
01.2009 - 01.2016
- Analysis of Payroll data, introduction of new process and change management.
- Delivery of an efficient and timely end to end payroll service that provides accurate and quality outcomes to Inland Revenue employees.
- The provision of advice and support which ensures all legislative requirements are met and which is consistent with Inland Revenue policies, procedures and practices.
- Developing and maintaining highly effective relationships with business partners and customers, and reacting positively and quickly to customer expectations.
- Identifying and initiating payroll process and service enhancements and functional testing to agreed standards.
- Responsible for managing small payroll projects, which involved leading members of the IRD Payroll Officer team to achieve an outcome.
- Introduced processes for employees on Special Tax Codes at year end in order to ensure compliance with tax legislation.
- Analysis of payroll data and creation of new reports for the payroll team that has enabled them to save time and increase the accuracy of the data provided to external agencies.
- Lead payroll tester for sick leave taken, entitlement and system testing and correction project.
Skills
- Primary skills: Testing, Functional Testing, Functional Configuration
- Experience: 17 Years, 2 years, 3 Years
- Secondary skills: Experience
- Technology/classification
- Additional skills: JIRA, ADO
- Problem-solving
- Attention to detail
- Client relationships
- Integrity and honesty
- MS office
- Analytical thinking
- Issue resolution
- Customer relationship management
- Time management
- Client engagement
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 5 in the development of SAP Support Pack and Legal Patching.
- Achieved software improvement by completing partial Future ERP project with accuracy and efficiency. This is an ongoing project with NZDF.
Certification
- Course/certification name: ISTQB
- Institution: ANZTB
- Year: 2015
- How to Deliver a Great User Experience with SAP S/4HANA
- Institution: Open SAP
- SAP Success Factors Employee Central and SAP HCM for S/4Hana Integration
- Institution: SAP Learning
Timeline
Ministry of Justice
12.2022 - 04.2022
HXM Consultant
DXC Technology
04.2022 - Current
Test Analyst
DXC Technology
01.2016 - 11.2021
Senior Payroll Officer
Inland Revenue Department
01.2009 - 01.2016
Visa information
- Country: New Zealand
- Status: Citizen