Summary
Overview
Work History
Education
Skills
Volunteer Experience
Hobbies and Interests
References
Timeline
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Jasleen Bahla

Summary

I am a diligent individual with a positive attitude and excellent communication skills, holding a Bachelor of Applied Science from UNITEC, Auckland. Seeking opportunities to further develop my skills and knowledge while leveraging my experience in various roles. Accustomed to thriving in a dynamic environment, I remain calm under pressure, possess strong teamwork capabilities, and am equally adept at working independently.

Overview

5
5
years of professional experience

Work History

Systems and Application Trainer

MYSKILL – NZ HEALTHGROUP
11.2022 - Current
  • Planned, coordinated, and executed training sessions for personnel, utilizing various training mediums
  • Developed training resources including user guides, eLearning materials, and interactive content
  • Upskilled employees and supported the development of learning solutions
  • Oversaw the delivery of learning courses for roles involved in service delivery.

Service Facilitator

HEALTHCARE NZ – NZ HEALTH GROUP
04.2022 - 11.2022
  • Engaged with internal and external stakeholders on service delivery
  • Coordinated services between workers and clients
  • Managed phone inquiries and provided firsthand resolution for unexpected events.

Biosecurity Ambassador

AUCKLAND COUNCIL
02.2021 - 03.2022
  • Raised awareness and advocated for biosecurity issues at Auckland wharfs
  • Engaged the public in environmentally friendly behaviour
  • Reported and managed potential biosecurity threats.

Food and Beverage team leader

MONTANA FOOD AND EVENTS
11.2018 - 03.2022
  • Organized and managed catering events
  • Led teams and trained new staff
  • Front-of-house duties at cafes/restaurants
  • Handled administration work, including ordering supplies and maintaining inventory
  • Collaborated with managers for functions with over 500+ customers.

Front of house/Bartender

POSTMAN’S LEG
01.2021
  • Ensured excellent customer service and product quality
  • Coordinated customer strategies with managers and coworkers.

Auckland Council Biosecurity Studentship

AUCKLAND COUNCIL
01.2020 - 01.2021
  • Conducted assessments of biosecurity awareness and risks related to goods on vehicle ferries
  • Analysed data for report construction, contributing to the design of new projects and management plans.

Education

Bachelor of Applied Science (biodiversity management) -

Unitec Institute of Technology
2021

Skills

  • Strong verbal and written communication skills
  • Customer service and service delivery excellence
  • Leadership and team supervision
  • Training and development
  • Intermediate computer skills (Microsoft Office suite, Excel, PowerPoint, Outlook)
  • Proficient in using various platforms to optimize training for a wide audience such as PowerPoint, Prezi, Canva etc
  • Adept at seamlessly integrating audio and visual media to enhance training materials and ensure comprehensive learning experiences
  • Deliver effective teaching sessions, making complex concepts understandable for diverse audiences
  • Literature assessment and report writing
  • Data analysis
  • Adaptability and calmness under pressure

Volunteer Experience

  • ECO MATTERS, 2019-Present, Organized activities and projects to educate the public on environmental issues., Maintained conservation parks and tracks.
  • AUCKLAND COUNCIL, 2019-2020, Engaged the public on biosecurity threats

Hobbies and Interests

  • Strength and weight training
  • Badminton
  • Gardening
  • Reading books
  • Meditation
  • Yoga and Pilates

References

Available on request.

Timeline

Systems and Application Trainer

MYSKILL – NZ HEALTHGROUP
11.2022 - Current

Service Facilitator

HEALTHCARE NZ – NZ HEALTH GROUP
04.2022 - 11.2022

Biosecurity Ambassador

AUCKLAND COUNCIL
02.2021 - 03.2022

Front of house/Bartender

POSTMAN’S LEG
01.2021

Auckland Council Biosecurity Studentship

AUCKLAND COUNCIL
01.2020 - 01.2021

Food and Beverage team leader

MONTANA FOOD AND EVENTS
11.2018 - 03.2022

Bachelor of Applied Science (biodiversity management) -

Unitec Institute of Technology
Jasleen Bahla