Jasleen Singh
Pukekohe,New Zealand
Summary
Proactive Transport Coordinator/Dispatcher, with high productivity and efficient task completion. Excels in problem-solving, communication, and time management. With a background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers; improving customer satisfaction and loyalty through attentive service and effective issue resolution.
Currently, I am in search of joining a company with the potential for growth, stability, professional development, and a good company culture.
Overview
5
5
years of professional experience
Work History
Health Transport Coordinator
Hato Hone St Johns
Mnt Wellington, Auckland
05.2023 - Current
- Scheduled and coordinated loads according to priority and available equipment.
- Determined types or amounts of equipment, vehicles, or personnel to meet work orders or specifications.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatchers.
- Directed daily transportation of vehicles.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Collaborated with internal departments such as Clinical, Frontline, and Management when needed.
- Managed a large volume of inbound calls and emails while ensuring accuracy in data entry.
- Leveraged billing systems and tools to prepare and distribute customer invoices based on billing criteria.
Sales Representative (Part- Time)
Jerry Growers ltd
Waiuku, Waikato
01.2020 - 03.2023
- Produced sales documents, finalized deals and filed records.
- Reviewed monthly performance against targets set by management team.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Researched competitors' products, prices, and sales techniques.
- Processed and sent invoices, adjustments, and credit memos to customers.
Retail Sales Associate
Farmers
Botany, Auckland
07.2021 - 12.2022
- Tracked inventory levels throughout the day and restocked items as needed.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Managed a large volume of customer queries and requests in a calm and efficient manner during chaotic periods.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
Skills
- Regulatory compliance
- Data entry
- Dispatching coordination
- Customer service
- Attention to detail
- Analytical thinking
- Customer relationship management
- Effective communication
References
References available upon request.
Timeline
Health Transport Coordinator
Hato Hone St Johns
05.2023 - Current
Retail Sales Associate
Farmers
07.2021 - 12.2022
Sales Representative (Part- Time)
Jerry Growers ltd
01.2020 - 03.2023
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