Summary
Overview
Work History
Skills
References
Timeline
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Jasleen Singh

Pukekohe,New Zealand

Summary

Proactive Transport Coordinator/Dispatcher, with high productivity and efficient task completion. Excels in problem-solving, communication, and time management. With a background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers; improving customer satisfaction and loyalty through attentive service and effective issue resolution.

Currently, I am in search of joining a company with the potential for growth, stability, professional development, and a good company culture.

Overview

5
5
years of professional experience

Work History

Health Transport Coordinator

Hato Hone St Johns
Mnt Wellington, Auckland
05.2023 - Current
  • Scheduled and coordinated loads according to priority and available equipment.
  • Determined types or amounts of equipment, vehicles, or personnel to meet work orders or specifications.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatchers.
  • Directed daily transportation of vehicles.
  • Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
  • Collaborated with internal departments such as Clinical, Frontline, and Management when needed.
  • Managed a large volume of inbound calls and emails while ensuring accuracy in data entry.
  • Leveraged billing systems and tools to prepare and distribute customer invoices based on billing criteria.

Sales Representative (Part- Time)

Jerry Growers ltd
Waiuku, Waikato
01.2020 - 03.2023
  • Produced sales documents, finalized deals and filed records.
  • Reviewed monthly performance against targets set by management team.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Researched competitors' products, prices, and sales techniques.
  • Processed and sent invoices, adjustments, and credit memos to customers.

Retail Sales Associate

Farmers
Botany, Auckland
07.2021 - 12.2022
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Managed a large volume of customer queries and requests in a calm and efficient manner during chaotic periods.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.

Skills

  • Regulatory compliance
  • Data entry
  • Dispatching coordination
  • Customer service
  • Attention to detail
  • Analytical thinking
  • Customer relationship management
  • Effective communication

References

References available upon request.

Timeline

Health Transport Coordinator

Hato Hone St Johns
05.2023 - Current

Retail Sales Associate

Farmers
07.2021 - 12.2022

Sales Representative (Part- Time)

Jerry Growers ltd
01.2020 - 03.2023
Jasleen Singh