Jasmeen Sidhu
Summary
A passionate Hospitality Management student seeking an industry role to hone my skills and provide exceptional customer service. I thrive in leadership positions, motivating teams and ensuring on-time completion through effective communication, training, and conflict resolution. Eager to learn and grow within the hospitality industry, I bring strong communication and interpersonal skills to contribute to a successful team.
Overview
2
2
years of professional experience
17
17
years of post-secondary education
Work History
Supervisor
Taco Bell
02.2024 - Current
- Leading the team and overseeing the roles and responsibilities of the team
- Ensuring customer satisfaction while maintaining quality and standards
- Managing cash registers
- Inventory management
- Staff training and development
- Forecasting sales
- Maintaining a clean and safe environment.
Customer Service Representative
Taco Bell
08.2022 - 02.2024
- Delivered exceptional customer service by adhering to established service protocols
- Fostered Collaborative team environment through effective communication skills
- Ensured compliance with food safety regulations during order preparation
- Proficient in utilizing POS systems to enhance customer service experience
- Efficiently processed cash and credit transactions with accuracy
- Maintained high service speed to ensure customer satisfaction.
Education
Bachelor of International Tourism and Hospitality Management -
Ara Institute of Canterbury
02.2022 - Current
Paradise Public Senior Secondary School, India - undefined
Cultural Events Management
03.2006 - 05.2021
Skills
Managed operations, prioritizing tasks and maintaining food safety and quality
Delivered exceptional customer service, resolving complaints, and fostering a welcoming environment
Proficient in POS systems, cash handling, and cost control
Strong work ethic with excellent time management and decision-making skills under pressure
References
Robin Bautista, Restaurant Manager, Taco Bell, 027 7893456, Christchurch.Airport.Manager@tacobell.co.nz
Timeline
Supervisor
Taco Bell
02.2024 - Current
Customer Service Representative
Taco Bell
08.2022 - 02.2024
Bachelor of International Tourism and Hospitality Management -
Ara Institute of Canterbury
02.2022 - Current
Paradise Public Senior Secondary School, India - undefined
Cultural Events Management
03.2006 - 05.2021