Jasmin Leask
Wellington
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Nurturing student aspiring to find meaningful position dealing with animals. Practices compassion and care while caring for animals. Geared up to learn and support team.
Overview
5
5
years of professional experience
Work history
Landside Support Officer
Airport
Wellington
04.2023 - Current
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Communicated key events and happenings to other staff members during shift changeovers.
- Resolved passenger inquiries and issues promptly to maintain customer satisfaction.
- Managed baggage handling to enhance efficiency.
- Remained calm and professional under pressure to responsibly handle security emergencies.
- Monitored suspicious activity closely, maintaining compliance with established protocols.
- Attended medical emergencies and advisenon best cause of action
- Monitored forklift operation to maintain safe working order, promptly reporting issues to managers.
- Performed detailed preoperative forklift inspections to guarantee safe working order.
- Transported pallets of goods to designated areas, continuously meeting productivity targets.
Receptionist and kennel hand
Pet vet
Lower Hutt, Wellington
08.2022 - 03.2023
- Delivered front of house duties with warm and professional manner.
- Supported veterinary staff in administering medications and treatments.
- Greeted every customer with smile and assisted in each department.
- Documented animal records and histories for accurate recordkeeping.
- Monitored health of animals, reporting changes or causes for concern.
- Cleaned out animal living spaces to meet strict hygiene standards.
- Looked after sick or distressed animals, cultivating soothing environment to prevent aggressive behaviour.
Senior Waitress
Boneface Brewing
Upper hutt
08.2018 - 06.2022
- Smoothened flow of service by ensuring open, effective communication with kitchen staff.
- Greeted and seated guests, delivering warm, attentive service to maximise guest comfort.
- Recruited and trained new employees, offering ongoing support and guidance to maintain first-class customer service.
- Trained and supervised wait staff to maintain first-class customer service standards.
- Facilitated effective communication between kitchen staff and waiting staff to relay menu updates and process changes.
- Ensured strong brand image by adhering to service policies, maintaining impeccable personal grooming and hygiene standards.
Animal caretaker
Nz Police dog
Wellington
04.2022 - 05.2022
- Documented animal records and histories for accurate recordkeeping.
- Maintained cleanliness and hygiene in animal enclosures and shelter premises.
- Stimulated animals with engaging activities and play.
- Monitored health of animals, reporting changes or causes for concern.
Education
NCEA Level 1 -
Upper Hutt college
WellingtonNCEA level 2 -
Upper Hutt college
WellingtonTimeline
Landside Support Officer
Airport
04.2023 - Current
Receptionist and kennel hand
Pet vet
08.2022 - 03.2023
Animal caretaker
Nz Police dog
04.2022 - 05.2022
Senior Waitress
Boneface Brewing
08.2018 - 06.2022
NCEA Level 1 -
Upper Hutt college
NCEA level 2 -
Upper Hutt college
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