Jasmine Badesha
Wellington,New Zealand
Summary
Proactive Retail Sales Associate and Cafe Assistant with extensive experience in customer service, point-of-sale systems, and achieving sales targets. Expert in resolving customer issues, maintaining store organization, and collaborating with team members to boost sales. Skilled in ensuring an exceptional customer experience.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Sheridan Outlet
Thorndon Quay, Wellington
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Retail Sales Associate
Bendon Lingerie
Tawa, Wellington
05.2023 - 11.2023
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Cafe Assistant
Wishbone
Rongotai, Wellington
06.2022 - 10.2022
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
- Promoted a positive work environment through clear communication and teamwork among staff members.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Education
Bachelor of Law & Bachelor of Arts - Law, Political Science & International Relations
Victoria University of Wellington
Wellington 08.2027
Skills
- Exceptional customer service skills
- Teamwork and collaboration
- Problem-solving
- Retail sales goals attainment
- POS system operations
- Stocking and receiving
Timeline
Retail Sales Associate
Sheridan Outlet
11.2023 - Current
Retail Sales Associate
Bendon Lingerie
05.2023 - 11.2023
Cafe Assistant
Wishbone
06.2022 - 10.2022
Bachelor of Law & Bachelor of Arts - Law, Political Science & International Relations
Victoria University of Wellington