Jasmine Tawhai
Witherlea,Blenheim
Summary
Versatile and dynamic professional with a proven track record of enhancing service delivery and client satisfaction at OCS Blenheim, managing over 40 sites. Skilled in people management and workflow optimization, I excel in communication and safety processes, significantly improving team performance and operational efficiency.
Overview
2013
2013
years of professional experience
1
1
Certification
Work History
Bar Staff
THE CREW BAR
NAPIER
01.2012 - 01.2013
Factory Hand
HEINZ WATTIE'S
HASTINGS
01.2011 - 07.2012
Forestry Hand
VARIOUS LOGGING CONTRACTORS
01.2010 - 01.2011
Packhouse worker
NH PACKAGING
NAPIER
01.2006 - 01.2007
Check out operator
WOOLWORTHS
CAIRNS, Australia
01.2006 - 09.2006
Fast food Assistant
BURGER KING & KENTUCKY FRIED CHICKEN
NAPIER
01.2004 - 01.2005
Contract Supervisor
OCS blenheim
Blenheim, Marlborough
- Developed and implemented contract performance monitoring processes to ensure services provided were met in a timely manner.
- Provided guidance and advice to team members on contractual matters such as, training on various sites, correct use of equiptment and chemicals, dispute resolution.
- Representing the company in a professional manner.
- delivering high quality customer service.
- currently managing 40+ sites, staff and clients.
- The ability to maintain a high quality of service and communication with clients and the teams.
Education
Level 4 & 5 - NZQA Units towards Log making Certificate
TE WANANGA O AOTEAROA
01.2011
Hospitality Course / Numeracy & Literacy / Health and Safety / First Aid
TRADE AND COMMERCE
NAPIER01.2009
MAURI ORA
01.2009
Certificate Ara Tuatahi - Childcare in Kohanga - Level 3 NZQA Units
TE WANANGA O AOTEAROA
01.2008
Skills
- Excellent communication skills
- Good knowledge of local area
- Customer Service
- Use of commercial equipment
- Attention to detail
- First aid training
- Complaint resolution
- Quality improvement
- Team motivation
- Work Planning and Prioritization
- Task delegation
- Client communication
- Performance improvement
- Daily workflow improvement
- Key performance indicators
- People management
- Safety processes and procedures
- Workflow management
- Staff education and training
References
- Tracey Alexandra, Floor Manager, WATTIES HEINZ, 0424 742 241
- CAROL GUNN, Administration, TE KUPENGA OTE MATAURANGA KOHANGA (Day Care), +64 06 843 2683 (8am - 1pm)
Certification
- First aid certificate- current
- eFulee,ne
References
References available upon request.
Timeline
Bar Staff
THE CREW BAR
01.2012 - 01.2013
Factory Hand
HEINZ WATTIE'S
01.2011 - 07.2012
Forestry Hand
VARIOUS LOGGING CONTRACTORS
01.2010 - 01.2011
Packhouse worker
NH PACKAGING
01.2006 - 01.2007
Check out operator
WOOLWORTHS
01.2006 - 09.2006
Fast food Assistant
BURGER KING & KENTUCKY FRIED CHICKEN
01.2004 - 01.2005
Contract Supervisor
OCS blenheim
Level 4 & 5 - NZQA Units towards Log making Certificate
TE WANANGA O AOTEAROA
Hospitality Course / Numeracy & Literacy / Health and Safety / First Aid
TRADE AND COMMERCE
MAURI ORA
Certificate Ara Tuatahi - Childcare in Kohanga - Level 3 NZQA Units
TE WANANGA O AOTEAROA
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