Self-motivated and results-driven Business Development Manager with a proven track record in technology sales, strategic partnerships, and consultative selling. Known for building strong client relationships, resolving complex challenges, and consistently exceeding revenue targets. With a natural ability to build large account portfolios and a passion for digital transformation, I bring energy, adaptability, and a strong work ethic to every opportunity. I firmly believe in the philosophy that hard work leads to greater accomplishments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Development Manager
Ricoh
Wellington, New Zealand
07.2024 - Current
Successfully acquired new business and drove revenue growth through strategic outreach, consultative selling, and tailored solution development.
Led end-to-end sales processes, identifying whitespace opportunities, and converting leads into long-term clients.
Applied Ricoh’s RISE methodology to deliver business-focused conversations, and present integrated digital solutions.
Built and maintained strong relationships with executive and senior stakeholders, fostering trust and long-term partnerships.
Created and delivered compelling proposals, coordinated product demonstrations, and led contract negotiations to secure high-value deals.
Worked with the Solutions team to provide expert insights into Microsoft 365 security and workflow automation, aligning solutions with client needs.
Maintained deep knowledge of industry trends and competitor activity to position Ricoh as an innovative, trusted partner.
Sold the full Ricoh suite, including printers, meeting room technology, Microsoft 365, and AI-powered services.
Developed targeted sales strategies to drive adoption across multiple sectors, including construction, legal, healthcare, and education.
Created unique value propositions to enhance commercial sector engagement, and improve conversion rates.
Delivered consultative sales experiences by aligning customer needs with hardware, software, and cloud-based solutions.
Facilitated solution workshops and demos to showcase the value of Ricoh’s integrated technologies.
Maintained high activity levels, generating leads through cold outreach, and building a portfolio of nearly 400 customers.
Leveraged cross-selling opportunities to maximise client value, and support digital transformation initiatives.
Conducted market research and competitor analysis to identify whitespace opportunities, and refine sales strategies.
Tracked performance using KPIs tied to product adoption, customer activity, and revenue growth.
Led solution scoping and contract negotiations for Microsoft 365, MIcrosfot Teams Rooms, Print environments, and Workflow & Automation, ensuring clarity and alignment.
Account Manager
Go Media
Wellington, New Zealand
02.2024 - 07.2024
Managed and grew a portfolio of direct clients across the Greater Wellington region, with occasional national coverage.
Consistently achieved monthly sales targets of $110K+, delivering tailored media solutions to increase client ROI, and market share.
Developed and executed integrated campaigns in collaboration with NZME, aligning with client briefs and business objectives.
Expanded Go Media’s presence among independent digital agencies, introducing programmatic DOOH (pDOOH) solutions to new markets.
Proactively sourced new business through cold outreach, networking events, and market research, contributing to pipeline growth.
Delivered creative, data-informed media strategies to help clients stand out in a competitive advertising landscape.
Supported operational execution by coordinating with internal teams on contracts, artwork, and campaign delivery.
Maintained strong relationships with clients and providers to ensure Go Media was the strongest OOH advertising distributor.
Managed client accounts, ensuring effective communication and satisfaction.
Channel Manager – Health, SME & IT Partners
Computer Concepts Ltd
Wellington, New Zealand
11.2022 - 12.2023
Spearheaded the launch and growth of the Channel team, driving new business acquisition and revenue retention across key verticals.
Leveraged prior success in Leaven to influence strategy and execution, collaborating with AWS and Microsoft to scale partner-led initiatives.
Managed three core accounts within Spark Business Group: Spark Health Sales, SME, and Strategic IT Partners, contributing to a targeted $15M NZD acquisition goal.
Secured ~$6M in new business within five months, with an additional $3M in pipeline when handed over, achieving 60% of FY24 target pre-departure.
Retained major health sector clients through successful re-signs and RFP wins, including ACC, Te Whatu Ora, Plunket, and Barnardos.
Led strategic responses to RFPs and statements of work, ensuring clarity and alignment with customer expectations.
Initiated and managed inbound business requests, while proactively generating a pipeline through outbound engagement and cold calling.
Delivered market insights and performance reporting to guide sales strategy and partner alignment.
Formulated and executed comprehensive channel strategies for enhanced market penetration, new customer segment reach, and revenue optimisation.
Played a key role in enhancing CCL’s go-to-market presence in healthcare through targeted engagement and solution positioning.
Managed and nurtured relationships with distributors, resellers, and strategic alliances.
Onboarded new partners, fostered collaboration, and ensured partners had the necessary resources to effectively represent CCL and Spark Health's products and services.
Successfully rebuilt the relationship between Spark Health and CCL by showcasing the value proposition of CCL.
Negotiated contracts, including RFP responses, Statements of Work, and Service Schedules.
Collaborated with the Solutions team to ensure clarity of roles and responsibilities, ensuring customers understood the services they were receiving.
Capacity & Capability Coordinator
Leaven Ltd (Business unit of Computer Concepts Limited)
, New Zealand
02.2021 - 11.2022
Led national-scale growth for Computer Concepts Limited's Cloud Transformation Business unit, by introducing a key functionality that enhanced operational efficiency and deleviry capability.
Collaborated with leadership to coordinate capacity and capability, optimising resource utilisation for successful execution.
Expanded role to cover entire business, demonstrating adaptability in navigating new processes.
Initiated discussions with executive team to drive change, implementing improvements through staff training and development.
Built strong relationships in customer meetings, enhancing Leaven's external contracting presence and generating additional revenue streams.
Managed multiple customers and stakeholders, contributing to overall business growth.
Conducted capacity management by developing profiles of resource demands and aligning supply with strategic objectives.
Oversaw recruitment processes to attract top talent, ensuring optimal performance across the organisation.
Initiated and led conversations with executive leadership to drive organisational improvements, fostering a culture of continuous development.
Skills
Business acumen
Enterprise account management
SMB account management
Effective and persuasive communication
Cross-functional collaboration
Business development
Customer engagement
Technology solution selling
Problem solving
Agile project management
Commercial negotiation
Executive stakeholder management
Consultative sales approach
Self-driven and results-oriented
Sales strategy execution
Digital transformation advocacy
CRM and pipeline management
Strategic partnership development
Competitive intelligence
Team leadership
Revenue growth strategy
Channel development
Certification
Agile fundamentals
Amazon Web Services fundamentals
Azure Cloud fundamentals
Other Roles
Security Team Lead – Te Awakairangi Health Network (contract)
Learning and Development Coordinator – KiwiRail
Human Resources Coordinator – Pacific Radiology (contract)
Laptop Sales Technician – The Laptop Company
References
References available upon request.
Timeline
Business Development Manager
Ricoh
07.2024 - Current
Account Manager
Go Media
02.2024 - 07.2024
Channel Manager – Health, SME & IT Partners
Computer Concepts Ltd
11.2022 - 12.2023
Capacity & Capability Coordinator
Leaven Ltd (Business unit of Computer Concepts Limited)