Jason Mei
Christchurch,CAN
Summary
Dynamic and dedicated professional with a strong background in customer service at The Phenix Chinese Restaurant. Proven ability to enhance guest experiences through effective problem-solving and teamwork. Skilled in time management and quality control, consistently ensuring a clean and organized environment while supporting kitchen operations and training new staff.
Experienced with providing attentive and personalized service to guests in bustling restaurant setting. Utilizes strong multitasking abilities to manage tables and deliver prompt service. Track record of maintaining welcoming atmosphere and addressing guest needs efficiently.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
The Phenix Chinese Restaurant
05.2021 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Kitchen Hand
Golden Panda
01.2018 - 11.2020
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Education
Bachelor of Commerce - Finance
University of Canterbury
Christchurch, New Zealand, NZ11-2025
High School Diploma -
Burnside High School
Christchurch, NZ11-2022
Skills
- Customer service
- Service quality
- Problem-solving
- Time management
- Quality control
- Salesmanship
- Point-of-sale system
- Teamwork
- Leadership
- Memory retention
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
Languages
English
Native or Bilingual
Taishanese
Native or Bilingual
Chinese (Mandarin)
Limited Working
Chinese (Cantonese)
Elementary
Timeline
Restaurant Waiter
The Phenix Chinese Restaurant
05.2021 - Current
Kitchen Hand
Golden Panda
01.2018 - 11.2020
Bachelor of Commerce - Finance
University of Canterbury
High School Diploma -
Burnside High School
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