Jason Robinson
Hastings,HKB
Summary
Proven leader with a track record clombing the ladder of success by enhancing operational efficiency and customer satisfaction in operations management and staff training, I excel in fostering team collaboration and driving results to fulfill company goals.
Achieved significant improvements in performance through strategic planning and effective leadership, and a problem solving attitude. I also posess a strong work ethic and mechanical knowledge in various departments of the building industry, from building foundation markouts through to painting, plastering and quality control. I have worked as a contractor for Chorus Nz doing installations of various types of cabling systems such as fibre optic cable. Have also worked as a technician with downers dealing with heights, confined spaces and permit applications. I have experience with all types of heavy machinery such as excavators, trenching apparatus, mole ploughing, cable hauling equipment and hiab work.
Overview
19
19
years of professional experience
Work History
Owner/Operator
H.B Firewood
Hastings, HKB
09.2021 - 03.2022
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Area Manager
Tier One Group
Wellington, WGN
10.2018 - 09.2021
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Fibre Optic Technician
P&T Contractors
Hastings, HKB
02.2003 - 10.2018
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
Education
Bacherlor In Maori - Kaupapa Maori
Victoria University of Wellington
Wellington, WGNSkills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Staff Training and Development
- Operations Oversight
- Operational Reporting
- Strong Work Ethic
- Dependable and reliable
- Equipment Operation
- Mechanical Knowledge
- Safe Driving Practices
- Document Management
- Vehicle Maintenance
- Decision-Making
- Delegating Work
- Relationship Building
- Effective leader
- Teamwork and Collaboration
- Customer Service Management
- Staff training/development
- Employee Motivation
- Desktops, Laptops, and Mobile Devices
Personal Statement
I believe that I am a reliable, strong and capable worker, who is quick to learn any skills that may make me more employable to the company. I have a positive can do attitude and can work well in a team collaborative or as a leader in any environment. I have great people and communication skills and the uncanny ability to problem solve or adapt to any given tasks or problems that can arise on a daily basis.
Timeline
Owner/Operator
H.B Firewood
09.2021 - 03.2022
Area Manager
Tier One Group
10.2018 - 09.2021
Fibre Optic Technician
P&T Contractors
02.2003 - 10.2018
Bacherlor In Maori - Kaupapa Maori
Victoria University of Wellington