Jason Sparks

Collaborated with corporate partners to repurpose and redirect their redundant items.

• Dismantled and separated components of computer systems for resale or recycling.
• Systematically reformatted hard drives to guarantee the removal of sensitive information, ensuring data privacy and security.
• Assisted customers in-store with sales inquiries.

Delivered food and other items in a timely manner.

• Maintained a 99% satisfaction rating, showcasing excellent time management and customer service skills.

Operated the private Kadenwood gondola throughout summer and winter, managing daily operations with a dedicated team.

• Provided exceptional services to VIP residents and tourists, cementing positive relationships and returning customers.

Provided technical support to IRD and Fonterra staff, resolving issues with desktop, thin client, and backend services.

• Responsible for 1.5 End User Services components, including new user access, provisioning, and deployment.
• Demonstrated exceptional troubleshooting and analysis skills, resolving incidents that could not be resolved at level 1.
• Provided support and guidance in a team setting and assisted with new starter training, showcasing strong leadership and communication skills.

Worked in various departments and roles including service desk, trade merchandise, security and cashier.

• Delivered exceptional customer service, fostering positive relationships with customers and team members.
• Demonstrated proficiency in cash handling, EFTPOS, and other retail operations.