Jianchao Xiao
Kohimarama,AUK
Summary
Business Development Manager with 2 years of local experience driving growth by securing 50+ new clients, including three major Chinese airlines operating in New Zealand and major travel agencies, resulting in over 30% increase in revenue through successful upselling strategies. Bringing 4 years of eCommerce product operation expertise, having supported International Digital Commerce Group in expanding into Southeast Asia and South America, with a proven track record of developing country-specific market strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Development Manager; Senior Marketing Consultant
Skykiwi.com
03.2023 - Current
- Managed client relationships and expanded business opportunities with more than 100 clients, including Air China, China Southern Airline, Hainan Airlines, Air NZ and China Travel Service NZ, etc.
- Directed development and implementation of strategies to promote digital marketing services to media buying customers, focusing on KA business clients and media agencies, achieving 30% increase in revenue.
- Explored new digital advertising products and marketing strategy tools based on strong relationships with KA clients.
Senior Manager, Product Operation
Alibaba (China) Co. Ltd
06.2019 - 01.2023
- Established Direct to Consumer eCommerce programs to drive International Digital Commerce growth in Southeast Asia and South America.
- Conducted design and development of Alibaba Global Digital Talent Certification Platform, enhancing global digital skills for over 40 universities across 14 countries.
- Initiated Global Digital Branding product with Alibaba Cloud International, providing digital products to local companies, driving over 4 million USD revenue increase.
Director of Product; Diretor of Education
Hangzhou Xiaofan Edu&Tech Ltd
09.2017 - 06.2019
- Developed product strategies for private tutoring products in Zhejiang Area to enhance student learning outcomes and increase 5 million RMB in revenue within 2 months.
- Managed Product and Teaching Dept with 150+ staff, overseeing budget planning, personnel management, and recruitment.
- Spearheaded innovative design of educational products and interactivity enhancement platform for trainees.
Senior Product Design
New Oriental Edu&Tech Group
07.2014 - 08.2017
- Conducted educational products for training centers in 44 cities nationwide, focusing on user experience and engagement.
- Led development of online short-term courses for L2 users, enhancing accessibility and learning outcomes.
- Mentored and trained over 1000 language teaching teachers, improving teaching methodologies and student engagement.
Education
Bachelor of Science - Manufacturing Engineering
North Dakota State University
ND, US12-2011
Skills
- Relationship Building
- Pipeline Development
- Stakeholder Communication
- Client Consultations
- Relationship Development
- Strategic Partnerships
- Training and Development
- Marketing
Languages
English - Fluent
Full Professional
Mandarin - Native Speaker
Native or Bilingual
Certification
- Full Driver Licence
- Boat Master Certificate - Power Boat
- Maritime VHF Operator Certificate
Timeline
Business Development Manager; Senior Marketing Consultant
Skykiwi.com
03.2023 - Current
Senior Manager, Product Operation
Alibaba (China) Co. Ltd
06.2019 - 01.2023
Director of Product; Diretor of Education
Hangzhou Xiaofan Edu&Tech Ltd
09.2017 - 06.2019
Senior Product Design
New Oriental Edu&Tech Group
07.2014 - 08.2017
Bachelor of Science - Manufacturing Engineering
North Dakota State University
- Full Driver Licence
- Boat Master Certificate - Power Boat
- Maritime VHF Operator Certificate
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