Jasper Wang
Auckland,Point Chevalier
Summary
A dependable retail assistant and hospitality worker with experience in dynamic, high-performance environments. Currently looking for part-time work. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Enjoys interacting and working with others, and establishing relationships.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Encore Designer Recycle
Ponsonby
06.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Answered incoming calls and helped with enquiries.
Retail Assistant
Paper Bag Princess
Auckland, AUK
10.2023 - 06.2024
- Helped to maintain a clean store
- Experience with dressing mannequins and fixing up displays
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Helped to open and close the store
- Experience in cashing up
- Experience in using lightspeed system
- Formed relationships with regular customers
- Provided support during peak hours by keeping the store clean and helping customers with sales
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Stocked merchandise, clearly labelled items, and arranged according to size or colour.
- Actively engaged customers to provide general assistance and information on store merchandise.
Front of House
Corner Cafe
Point Chevalier, AUK
02.2023 - 10.2023
- Managed day-to-day FOH operations to drive standards and meet customer expectations.
- Maintained clean and attractive product displays to entice customer purchases.
- Greeted customers entering the store and responded promptly to customer needs.
- Took orders from customers and served them food.
- Worked in a busy environment
- Formed relationships with regular customers
Restaurant Worker
Kiwi Roast
Epsom
02.2021 - 02.2023
- Worked in a fast-paced environment during rush hours, completing online orders and in-person orders at the same time
- Taken orders over the phone
- Welcomed and assisted customers
- Trained new employees for front and back house positions.
- Worked closely with my boss to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Cultivated relationships with regular customers.
Education
Bachelor of Fine Arts -
University of Auckland
Auckland, NZ05.2024
High School Diploma -
Mt. Albert Grammar School
MOUNT ALBERT, NZ2020
Skills
- Billing and Payment Processing
- Customer Service
- Collaborative Relationships
- Phone Inquiries
- Station Preparation
- Order Placement
- Multitasking Competence
- Fashion sense and styling
- Time Management Capabilities
- Adaptability and Resilience
Timeline
Retail Assistant
Encore Designer Recycle
06.2024 - Current
Retail Assistant
Paper Bag Princess
10.2023 - 06.2024
Front of House
Corner Cafe
02.2023 - 10.2023
Restaurant Worker
Kiwi Roast
02.2021 - 02.2023
Bachelor of Fine Arts -
University of Auckland
High School Diploma -
Mt. Albert Grammar School