Jaspinder Sandhu
Auckland,New Zealand
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive and friendly attitude. Willingness to take on added responsibilities to meet team goals. Trustworthy and committed to the safety of others. Poised and calm in stressful, high-pressure situations. Empathetic with a sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyles. Dedicated Soldier fulfills service expectations with commitment to excellence. Remains composed throughout high pressure scenarios by applying trained disciplines and communication skills. Committed to high level performance.
Overview
8
8
years of professional experience
Work History
Soldier
NZ Army
01.2021 - 07.2023
- Trained personnel to improve performance and attain mission-ready status.
- Adhered to strict protocols and followed orders while conducting operational missions.
- Developed and maintained positive relationships with staff in unit and in other units.
- Coordinated with personnel to develop strategic plans for unit actions.
- Oversaw intelligence collection and produced reports for senior command.
- Proved successful working within tight deadlines and a fast-paced environment.
- Handled administrative requirements, maintained records and submitted operational reports.
- Prepared and delivered investigative reports and briefings.
Retail Assistant
Bryttain Wynyard
01.2016 - 01.2021
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Listened to customer needs and desires to identify and recommend optimal products.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Responded to customer calls and emails to answer questions about products and services.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Dilworth School NCEA Level 3 Merit Endorsement
Remuera, NZ12.2015
Skills
- Emergency Preparedness
- Conflict Resolution Techniques
- Positive relationship building
- Team Supervision
- Preventing Incidents
- Protective Services
- Customer Assistance
- Complex Problem-Solving
- Available Nights, Weekends and Holidays
- Engaging with Diverse people
- Customer Service
- Time Management
Timeline
Soldier
NZ Army
01.2021 - 07.2023
Retail Assistant
Bryttain Wynyard
01.2016 - 01.2021
Dilworth School NCEA Level 3 Merit Endorsement
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