Jaspreet Chhoker
Manurewa,Auckland
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Corrections Officer
Department Of Corrections
05.2018 - 04.2023
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Routinely counted inmates and in response to potential security breaches.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Routinely counted inmates and in response to potential security breaches
- Strengthened emergency response protocols by conducting emergency scenarios and quarterly drills and assessing results
Technical Support Engineer
Kaseya NZ
12.2015 - 12.2017
- Responded to support requests from end users through advanced troubleshooting tasks.
- Served as 2-tier point of contact for support relating to owned solutions and products.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Documented reported faults and bugs for referral to development staff's use in iterative updates.
Electrical Sales Associate
Harvey Norman Flagship Store
03.2015 - 01.2016
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Diploma in Computer Science
AWI Institute
Auckland NZ10.2015
Master of Science - Information Technology
Guru Nanak Dev University
Amritsar India05.2014
Bachelor of Science - Computer Applications
Guru Nanak Dev University
Amritsar India04.2012
Skills
- Physical Restraint
- Regulatory Compliance
- Scheduling Medical Appointments
- Conduct Reporting
- Operational Efficiency
- Defensive Techniques
- Reading Comprehension
- Computer Literacy
- Customer Data Confidentiality
- Calm and Professional Under Pressure
- Employee Training
- Technical Documentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Corrections Officer
Department Of Corrections
05.2018 - 04.2023
Technical Support Engineer
Kaseya NZ
12.2015 - 12.2017
Electrical Sales Associate
Harvey Norman Flagship Store
03.2015 - 01.2016
Diploma in Computer Science
AWI Institute
Master of Science - Information Technology
Guru Nanak Dev University
Bachelor of Science - Computer Applications
Guru Nanak Dev University
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