Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mandeep Singh

Papakura

Summary

Dynamic logistics professional with extensive experience at Cardinal Logistics, excelling in team leadership and inventory management. Proven track record of enhancing productivity through effective training and mentoring while implementing cost-saving measures. Committed to fostering collaboration and delivering exceptional customer service, ensuring operational excellence and satisfaction. Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

10
10
years of professional experience

Work History

Supervisor

Cardinal Logistics
06.2022 - 01.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collected, arranged, and input information into database system.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Maintained database systems to track and analyze operational data.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Logistics Specialist

Cardinal Logistics
06.2020 - 04.2022
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Managed inventory levels for optimal cost savings and minimal stockouts.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
  • Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
  • Tracked and managed transfer paperwork such as packing lists.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
  • Issued timely and accurate responses to both internal and external inquiries.
  • Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.

Team Leader

Cardinal Logistics
06.2019 - 04.2020
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Maintained database systems to track and analyze operational data.

Store Person

Cardinal Logistics
06.2017 - 04.2019
  • Picked stock according to order sheets and prepared for transport.
  • Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
  • Restocked shelves and helped customers locate desired items.
  • Received and checked incoming goods for damage and discrepancies with paperwork.
  • Ensured a clean, safe, and welcoming store environment for customers and staff alike.
  • Operated material handling equipment safely while loading or unloading deliveries.
  • Prepared merchandise for display, ensuring proper labeling, pricing, and organization on shelves.
  • Maintained accurate stock levels with regular audits and timely reordering of products.
  • Collaborated with team members to optimize store operations and achieve performance goals.

Store Person

Mainfreight Logistics
03.2015 - 04.2017
  • Picked stock according to order sheets and prepared for transport.
  • Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
  • Restocked shelves and helped customers locate desired items.
  • Received and checked incoming goods for damage and discrepancies with paperwork.
  • Assisted in training new employees, sharing knowledge of store procedures and best practices.
  • Ensured a clean, safe, and welcoming store environment for customers and staff alike.
  • Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
  • Operated material handling equipment safely while loading or unloading deliveries.
  • Contributed to successful annual inventory counts, ensuring accuracy and efficiency throughout the process.
  • Collaborated with team members to optimize store operations and achieve performance goals.
  • Maintained accurate stock levels with regular audits and timely reordering of products.
  • Prepared merchandise for display, ensuring proper labeling, pricing, and organization on shelves.
  • Enhanced customer satisfaction through personalized assistance and product recommendations.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Education

Advanced Diploma in Business Management - Business Management

International Academy of New Zealand (IANZ)
Auckland, NZ
03-2016

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Team leadership
  • Inventory management
  • Time management abilities
  • Self motivation
  • Professionalism
  • Organizational skills
  • Adaptability and flexibility
  • Problem-solving
  • Multitasking Abilities
  • Teamwork and collaboration

Interests

  • Music
  • Gym Workouts
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Enjoy participating in games for overall physical and mental well-being

Timeline

Supervisor

Cardinal Logistics
06.2022 - 01.2025

Logistics Specialist

Cardinal Logistics
06.2020 - 04.2022

Team Leader

Cardinal Logistics
06.2019 - 04.2020

Store Person

Cardinal Logistics
06.2017 - 04.2019

Store Person

Mainfreight Logistics
03.2015 - 04.2017

Advanced Diploma in Business Management - Business Management

International Academy of New Zealand (IANZ)
Mandeep Singh