Jaspreet Kaur

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

• Employee of the month
• 2018
• Star performer with rank one and got promoted from Analyst to Senior Analyst
• Employee of the month award, multiple times, Edxer service ltd and Chemist Warehouse

• A highly motivated and personable customer service professional with over 7 years of experience in fast-paced environments, including retail and contact centres.
• Recognised for clear and persuasive communication, excellent attention to detail, and a proactive approach to solving customer concerns.
• Quick to adapt to new systems and technologies, with strong multitasking abilities across various digital platforms.
• Committed to delivering exceptional customer outcomes and building positive client relationships.

• Clear and confident in both verbal and written communication
• Maintains precision and accuracy while multitasking
• Dedicated to delivering excellent customer experiences
• Handles challenging situations with patience and professionalism
• Adapts easily to new systems, tools, and processes
• Works efficiently with minimal supervision
• Comfortable navigating multiple digital platforms and systems
• Friendly and Approachable
• Builds rapport easily and maintains a positive tone
• Prioritises tasks effectively in fast-paced environments
• Thinks critically and resolves issues with a solution-focused attitude