Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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Jaspreet Singh

Upper Hutt,Wellington

Summary

Highly versatile and experienced professional with a proven track record across multiple roles in multinational companies. Equipped with experience in Appliance installation and troubleshooting, Customer support, Customer service, Business Management, Transportation, Logistics and security services. Recently moved back to New Zealand to join my partner and build our future together in New Zealand. Seeking opportunities that align with my drive for growth and success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

High-End Appliance Installer

Miele
Melbourne, Australia
10.2022 - 04.2024
  • Coordinate with clients to facilitate seamless appliance installation according to their schedule and location preferences.
  • Inspect products for any visible defects or damages prior to installation.
  • Provide customers with detailed instructions on how to operate the appliance.
  • Troubleshoot and diagnose malfunctioning appliances and repair as needed.
  • Replace defective parts with genuine manufacturer-approved replacement parts.
  • Conduct periodic maintenance checkups on installed units to ensure optimal performance.
  • Assist customers in selecting appropriate models based on their needs and budget.
  • Ensure customer satisfaction by providing courteous service throughout the process.
  • Follow all safety protocols while working with hazardous tools or equipment.
  • Attend training sessions or seminars to stay updated on changes in regulations or procedures.
  • Handle customer inquiries promptly and professionally over phone or email.
  • Tested appliance operation following installation to make adjustments for optimal performance.
  • Instructed customers on how to properly operate, care for and configure appliances.
  • Recommended replacement parts and routine maintenance.

Courier

Aramex
Melbourne, Australia
02.2022 - 10.2022
  • Loaded and unloaded cargo from trucks, vans, and containers.
  • Communicated with customers to coordinate delivery times.
  • Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
  • Assisted in the sorting and organizing of packages for efficient delivery routes.
  • Provided excellent customer service by answering questions about delivery status.
  • Drove company vehicle to transport goods between locations safely and efficiently.
  • Operated pallet jacks to move large parcels across warehouses and facilities.
  • Utilized navigation tools and local knowledge to find the most efficient delivery routes.

Workshop Manager

Vision Automobiles
Jammu, India
12.2020 - 02.2022
  • Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
  • Maintained records of all activities related to the operation of the workshop.
  • Organized and managed daily workflow of staff members in the workshop.
  • Reviewed and approved job orders, estimates, and invoices.
  • Scheduled preventive maintenance programs for tools, machines, and equipment in the workshop.
  • Educated customers about basic automotive maintenance techniques they can perform themselves at home.
  • Resolved customer complaints regarding product quality or service rendered by the workshop staff.

Patrol Officer

Quad Security
Melbourne, Australia
07.2018 - 10.2020
  • Monitored CCTV surveillance systems, responding to suspicious activities and providing assistance when necessary.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Assisted with crowd control during special events such as concerts or parades.
  • Inspected buildings for security vulnerabilities such as broken locks or windows.
  • Performed administrative duties such as completing daily logs and incident reports.
  • Monitored buildings and grounds by examining doors, windows and gates to confirm locked and secured status.
  • Assisted in the evacuation of buildings in cases of emergency.
  • Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Concierge Supervisor

Securecorp
Melbourne, Australia
02.2019 - 11.2019
  • Greeted customers and answered their inquiries regarding building services, amenities, and local attractions.
  • Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanour.
  • Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
  • Performed administrative duties such as filing paperwork related to concierge service transactions.
  • Trained new staff members on proper policies and procedures related to customer service delivery.
  • Handled mail and package deliveries, keeping items secure.

Lactose and Ingredient Operator

Fonterra Pty Ltd
Darfield, Canterbury
09.2016 - 12.2017
  • Read work instructions before the job.
  • Match the factory number, batch number and unit number before production.
  • Work in the red line area.
  • Fork lift and Robotic machine operations.
  • Operate Gantry crane.
  • Loading Lactose into destination silos through Hopper.
  • Working in rework area (Tipping milk powder bags through HBD machine which is linked to silo).
  • Cleaning and maintenance of the filters.

Education

Diploma - Automotive Technology

Acumen Institute of Further Education
Melbourne Australia
10-2020

Diploma - Business Management

Abacus Institute of Studies
Christchurch, NZ
10-2017

Skills

  • Managing a Business or Workplace
  • Good communication skills
  • Customer service and support
  • Training junior team members
  • Hand tools proficiency
  • Appliance Installation
  • Power Tools Operation
  • Transportation Logistics
  • Troubleshooting faults
  • Diagnosing problems
  • Computer Skills
  • Mechanical Aptitude

Affiliations

  • Fitness Freak
  • Love Hiking
  • Nature walk
  • Reading books
  • Watching Documentries

Accomplishments

  • Earned top Bonuses every month for receiving excellent feedback from Customers while working for Miele.
  • Received multiple appreciation certificates while studying business Management
  • Assigned as a trainer within six months of my employment with Miele.

Certification

  • Top student certificates
  • Heavy Vehicle license
  • Security License

Languages

English
Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Urdu
Limited

References

References available upon request.

Timeline

High-End Appliance Installer

Miele
10.2022 - 04.2024

Courier

Aramex
02.2022 - 10.2022

Workshop Manager

Vision Automobiles
12.2020 - 02.2022

Concierge Supervisor

Securecorp
02.2019 - 11.2019

Patrol Officer

Quad Security
07.2018 - 10.2020

Lactose and Ingredient Operator

Fonterra Pty Ltd
09.2016 - 12.2017

Diploma - Automotive Technology

Acumen Institute of Further Education

Diploma - Business Management

Abacus Institute of Studies

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Jaspreet Singh