Jaspreet Singh Nischal

• Operated buses on assigned Auckland Transport routes, adhering to schedules and road safety regulations
• Conducted school runs, ensuring the safe and reliable transportation of students
• Provided professional and courteous customer service to passengers
• Completed pre- and post-trip vehicle safety checks and reported maintenance issues
• Complied with company policies and Auckland Transport operational standards
• Operated various bus models, ensuring safe and timely transportation of passengers.
• Conducted thorough pre-trip inspections to maintain vehicle safety standards.

• Developed and implemented strategic sales initiatives to enhance market penetration.
• Trained and mentored junior sales staff, fostering a collaborative team environment.
• Negotiated contracts with major accounts, maximizing profitability and minimizing risk exposure.
• Utilized CRM software to track sales activities and forecast future performance accurately.
• Visit assigned residential or commercial areas to promote and sell company products or services
• Identify potential customers and generate new sales leads through direct interaction
• Explain product features, benefits, pricing, and offers clearly to customers
• Demonstrate products or provide service presentations when required
• Understand customer needs and recommend suitable solutions
• Achieve daily, weekly, and monthly sales targets
• Build and maintain positive customer relationships to encourage repeat business
• Collect customer information and complete sales documentation accurately
• Handle customer objections and resolve basic queries professionally
• Follow company sales policies, ethical guidelines, and safety regulations
• Submit daily activity and sales reports to supervisors
• Coordinate with team leaders and management to improve sales performance
• Gather market feedback and competitor information from the field

• Visit assigned residential or commercial areas to promote and sell company products or services
• Identify potential customers and generate new sales leads through direct interaction
• Explain product features, benefits, pricing, and offers clearly to customers
• Demonstrate products or provide service presentations when required
• Understand customer needs and recommend suitable solutions
• Achieve daily, weekly, and monthly sales targets
• Build and maintain positive customer relationships to encourage repeat business
• Collect customer information and complete sales documentation accurately
• Handle customer objections and resolve basic queries professionally
• Follow company sales policies, ethical guidelines, and safety regulations
• Submit daily activity and sales reports to supervisors
• Coordinate with team leaders and management to improve sales performance
• Gather market feedback and competitor information from the field

• Managed daily flight operations, IOCC activities, and ground staff to ensure safety, compliance, and efficiency.
• Coordinated with dispatch, crew control, maintenance, ATC, and airport authorities for seamless operations.
• Oversaw flight monitoring, weather, NOTAMs, and airspace restrictions to maintain punctuality and safety.
• Directed irregular operations (IROPS) including delays, diversions, cancellations, and AOG events.
• Analyzed operational data, MEL/CDL impacts, and disruptions to guide planning and decision-making.
• Mentored junior staff, fostering teamwork, accountability, and operational readiness.
• Conducted risk assessments, emergency coordination, and applied threat/error management principles.
• Prepared operational reports, post-incident analyses, and recommendations for process improvement.

Key Skills: Leadership under pressure, airline operations & dispatch, SMS, regulatory compliance, team coordination, problem-solving, communication.

• Supervised daily operations to ensure compliance with safety and regulatory standards.
• Coordinated team schedules to optimize workforce efficiency during peak travel periods.

• Led frontline teams, coordinating ground handling, ramp, and turnaround operations to ensure on-time departures.
• Managed passenger services, check-in, boarding, arrivals, and special assistance for PRMs, VIPs, and unaccompanied minors.
• Oversaw irregular operations, including delays, cancellations, and diversions; arranged rebookings, accommodation, and welfare support.
• Monitored baggage, cargo, load control, and regulatory compliance, maintaining safety and operational standards.
• Enforced aviation security procedures and supported audits, inspections, and incident reporting.
• Analysed operational performance (OTP) to implement improvements and enhance customer experience.
• Recognised for proactive service recovery, supporting IndiGo’s first international operations, and delivering minimal delays during peak periods.