Jaspreet Butter
Manurewa
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Z gas station
- I worked in a dairy shop as well for almost a year in the starting of my career. I have 3 years’ experience as Customer Service Representative from Z gas station.
Health Care Assistant
Mercy Parklands Hospital
07.2020 - 01.2023
- I worked in Dementia unit which was quite challenging
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
Activities Coordinator
Radius Care
11.2023 - Current
- I successfully passed 2 audits from Ministry of Health, NZ as Activity Coordinator and one of them was in July 2024 with no findings.
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
- Organized diverse activities, addressing various interests and promoting social interaction among participants.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Education
Bachelor of Arts -
Bachelor of Arts
Punjab University, India04-2013
High School Diploma -
International College of Auckland
Auckland, NZ11-2016
Health And Wellbeing Level 3 & 4 From NZTA -
Health And Wellbeing Level 3 & 4
Auckland12-2020
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Time management
- Team work
Accomplishments
I have passed 2 audits from Ministry of health with 0 findings.
I have got Van competency as well.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Yoga
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Activities Coordinator
Radius Care
11.2023 - Current
Health Care Assistant
Mercy Parklands Hospital
07.2020 - 01.2023
Customer Service Representative
Z gas station
Bachelor of Arts -
Bachelor of Arts
High School Diploma -
International College of Auckland
Health And Wellbeing Level 3 & 4 From NZTA -
Health And Wellbeing Level 3 & 4
QUALIFICATION
- Bachelor of arts
- Diploma in business level 7
- Health and wellbeing level 3
- Health and wellbeing level 4
- Short course in computer education
- On class 1 restricted licence (working on full Licence)
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