Amrinder
Sydneham,Christchurch
Summary
Seasoned Business Development Manager with a proven track record in fostering business relationships and strategic partnerships. Experienced in identifying opportunities for growth, as well as implementing market strategies and negotiating contracts. Equipped with strong leadership skills, adapt at managing cross-functional teams to drive revenue growth. Notable success in enhancing customer relationships while delivering positive results in previous roles.
Overview
11
11
years of professional experience
Work History
Business Development Manager
Solarhub
, Christchurch
01.2023 - Current
- Leading Solar Ambassadors and Project
Coordinators to an optimal sales performance and customer experience. - Contribute to the success of the organization by guiding quality prospects through the sales channel
- Manage lead flow to ensure customer satisfaction and successfully grow team sales
- Presenting solar roof design, battery technology and grid energy proposal to prospective customers.
- Outline service agreements, attending to all enquiries and guiding customers to agreement execution.
- Guiding customers through to installation ensuring customer satisfaction and quality assurance.
- Cross selling other value added services and products to prospective customers.
- Dealing with objections and customer retention initiatives.
- Professionally managing customer relationships for all enquiries and creating referral opportunities.
- Working with reseller organizations to generate leads and close sales.
- Exceed set quotas and work in a fast paced environment
- Maintained a database of existing customers and prospective leads.
- Facilitated training and development programs for sales and business development teams.
- Delivered presentations to senior management and stakeholders to report on progress and results.
Sales Specialist
Solarhub
, Christchurch
01.2021 - 01.2023
- Developed and implemented sales strategies to increase customer base.
- Created customized presentations for potential customers.
- Conducted market research to identify target markets and develop pricing strategies.
- Provided technical support to customers regarding product features and usage.
- Identified opportunities for cross-selling products or services within existing accounts.
- Followed up with customers post-sale to ensure satisfaction with their purchase decision.
- Write, completed, and filed documentation to finalize sales.
- Researched competitors, economics and other key facets to better understand current market trends.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Cultivated referral networks to identify new business opportunities.
- Generated daily reports on sales performance metrics such as revenue goals achieved.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Calculated production, delivery, and installation costs to provide customers with accurate quotes.
Supervisor
Z Energy
, NZ
02.2018 - 01.2021
- Set performance goals and project deadlines that align with the company's plans
- Ability to prioritize business activities as necessary to meet targets
- Consistent in placing a high value on customers and a commitment to customer satisfaction
- Delegate work to employees, track progress and provide constructive feedback throughout projects
- Training new staff about the importance of customer service and training them how to create potential customers into permanent
- Practicing the health and safety regulation to run the site.
- Address problems with work quality, issues between employees and other concerns in an effective, timely manner.
- Conduct performance reviews, motivate team members and create strategies to boost productivity
Assistant Manager
Zesto Private Limited
03.2016 - 02.2018
- Assist the Manager in the smooth running of the store
- Ensure that stock is adequately maintained, such that there is no shortage or excess of supply.
- Assist owner and Manager to help develop marketing plans and ensure implementation with help of retail assistants
- Manages and maintains records of expenses and Sales at all the time and report to manager and owner in charge
- Organizes work throughout the store in a manner that facilitates efficient customer service and profitable operation
- Evaluate health and safety practises against business standards
Customer Service Representative
Z Energy
Riccarton
01.2014 - 01.2016
- Attracts potential customers by answering product and service questions; suggesting information about other products and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- My basic role is to Welcomes customers by greeting them; offering them assistance.
Intern
Volkswagen
India
01.2014 - 04.2014
- Research
Education
Graduate Diploma - Sales and Marketing Level-7
ARA Institute of Canterbury
MBA - Sales and Marketing
University of Jammu
Skills
- Salesforce Management
- Lead Generation
- Relationship Building
- Pipeline Development
- Customer Service
- Relationship Development
- Product Demonstrations
- Promotional planning
- CRM Platforms
- Performance Evaluations
- Business Development
- Mentoring and Coaching
- Market Penetration
- Territory Management
- Market and competitive analysis
- Referral management
- New Business Development
- Networking strength
- Database Management
- Team Collaboration
- Sales and market development
- Forecasting ability
- Revenue Generation
- Issue Resolution
- Contract negotiation expertise
Internship
Volkswagen, India, 3 months
Notableattributes
- In-depth Knowledge of researching B2B and B2C Segmentation.
- Good hands on experience in promoting and advertising products and services on Internet or social media.
- Able to adapt new technology to improve efficiency and effectiveness.
References
References are available on request.
Projects
Research Project for Graduate Diploma, I have done my research project in Z Energy (Riccarton) and the problem I solved is how to increase the sales of coffee at Z Riccarton.
Timeline
Business Development Manager
Solarhub
01.2023 - Current
Sales Specialist
Solarhub
01.2021 - 01.2023
Supervisor
Z Energy
02.2018 - 01.2021
Assistant Manager
Zesto Private Limited
03.2016 - 02.2018
Customer Service Representative
Z Energy
01.2014 - 01.2016
Intern
Volkswagen
01.2014 - 04.2014
Graduate Diploma - Sales and Marketing Level-7
ARA Institute of Canterbury
MBA - Sales and Marketing
University of Jammu
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